Silvia P. Email & Phone Number

Greater Pontevedra Metropolitan Area

Spain

United States

Responsible for implementing process improvements and designing effective tools, operational and training programs, and collaborating on various business initiatives. Interacted with diverse teams, including franchise members, managers, equipment manufacturers, and internal operational and marketing departments. Tasks involved analyzing current systems, researching new equipment and vendors, managing projects, conducting product and service testing, and measuring process improvement results. Developed and delivered training methods to implement improved systems and maintained communication with stakeholders, ensuring project completion within specified timelines and metrics.

Naples, Florida Area

Develop strategic plans for growth and profitability with over 30 franchise owners. Manage compliance-related issues for the territory & assist owners in developing corrective action plans. Deliver training to and provide direct business consulting services to franchisees and their staff.

Greater Memphis Area

Act as lead consultant to determine curriculum content, delivery methods, and agendas to train new and existing business owners and their employees across two franchise brands supporting over 1,800 locations across the United States. Facilitate training sessions on various topics, products and business knowledge at train-the-trainer style events, workshops, and conventions. Conduct train-the-trainer workshops to provide support related to adult learning and facilitation skills to SMEs (Subject Matter Experts).

New London/Norwich, Connecticut Area

Drive regional revenue growth through the development of annual sales, marketing, and financial plans while ensuring brand standards compliance with all products, equipment, tools, operating systems, processes, and initiatives to promote operational excellence and superior customer experiences. Identify business needs and opportunities to improve performance and growth by leveraging company operating systems. Advise business owners on evaluation and utilization of financial analysis tools such as profit and loss statements, cash flow review, financial key performance indicators, pricing strategies. Track and facilitate progress by gathering and analyzing data, making recommendations, building commitment, and overcoming objections.

Hartford, Connecticut Area

Reviewed and analyzed federal, regional, and state policies related to mobile sources for consistency with existing state requirements, air quality objectives, and emission reduction programs. Delivered presentations to key stake holders monthly on the progress of key initiatives. Developed sound policies relevant to technical research and engineering analyses. Formulated mobile source and transportation policy options to better integrate air quality and climate change planning goals and other strategies related to the mobile source sector. Prepared related technical reports and addressed issues related to transportation fuels, emission reduction strategies for fleets, and incentive programs.

New London/Norwich, Connecticut Area

Created and spearheaded a new training initiative for company-wide implementation in support of company objectives to help franchise owners and their employees grow profitable businesses.

Northeastern Usa

• Assist fishermen in complying with federal and local fishing regulations. • Monitor the amount of ocean quahogs harvested.• Review the accuracy of the catch data recorded in the vessel’s log book. • Collect data for use by researchers and government officials.