As a Sales Manager, I perform a range of administrative tasks to support the European sales department at Jiahua. Duties and Responsibilities:- Develop and implement tailored sales strategies for the chemical sector across Italy, Greece, Balkans, Iberia, UK and Ireland, focusing on growing market share, increasing revenue, and achieving sales targets. - Contact leads through cold-calling, emailing and in-person meetings to establish initial contact with potential clients- Collaborate with senior leadership to set clear and measurable sales goals aligned with overall business objectives- Build and maintain long-term relationships with key clients and decision-makers within the polyurethane, surfactants and construction chemical industry, ensuring satisfaction and repeat business- Provide feedback to R&D and product teams based on customer insights to enhance product offerings and meet market demands- Prepare accurate sales forecasts, track performance against targets, and report on progress to senior management

My job consisted of dealing with a variety of customer requests and provide assistance to individuals over the phones, email, social media and live chat

My job consisted of:- Greeting guests and accompanying them to their table - Coordinating the operation of the restaurant, check stock levels, order supplies and prepare cash drawer and petty cash during the absence of General Manager- Responding to customers complaints- Presenting the daily menu to customers, answering queries about it, making suggestions about food and matching wine if necessary- Taking drinks and food orders- Making hot and cold drinks- Serving food and beverages - Clearing and setting up tables - Taking bookings- Responsibility for the cash register and customer service

My job consisted of:- Greeting guests and accompanying them to their table - Presenting the daily menu to customers, answering queries about it, making suggestions about food and matching wine if necessary- Taking drinks and food orders- Serving food and beverages - Clearing and setting up tables - Responsibility for the cash register and customer service

General farm work, picking pears and packing apples

My job consisted of:- Greeting guests and accompanying them to their table - Taking drinks and food orders- Serving food and beverages - Clearing and setting up tables

My job consisted of:- Greeting guests and accompanying them to their table - Coordinating the operation of the restaurant, check stock levels, order supplies and prepare cash drawer and petty cash during the absence of General Manager- Respond to customers complaints- Presenting the daily menu to customers, answering queries about it, making suggestions about food and matching wine if necessary- Taking drinks and food orders- Serving food and beverages - Clearing and setting up tables - Taking bookings- Responsibility for the cash register and customer service

My job consisted of:- Greeting guests and accompanying them to their table - Presenting the daily menu to customers, answering queries about it, making suggestions about food and matching wine if necessary- Taking drinks and food orders- Serving food and beverages - Clearing and setting up tables - Responsibility for the cash register and customer service

As a EVS (European Voluntary Service) Coordinator for OpportUNITY, I looked after the whole EVS process, which consisted of:• Promoting the EVS programme through workshops and events in the city, local organisations, universities and colleges• Project management: writing and submitting EVS and training courses application projects through the ERASMUS+ programme and the Council of Europe at the international level and applying for funding for small projects at a local level• Establishing partnerships with NGOs across the UK and Europe• Coordinating and receiving EVS volunteers in our organisation and local partners in Newcastle upon Tyne• Managing budget and resources• Sending EVS volunteers from the UK to other countries in Europe• Recruiting and selecting volunteers• Organizing volunteers’ rotas, providing inductions and training• Monitoring, supporting, motivating and accreditating volunteers• Monitoring and evaluating activities and writing reports• Helping the organisation during the delivery of international training courses and youth exchanges inNewcastle upon Tyne as approved by the EuropeanCommission under the ERASMUS + programme• Taking part in Info days in universities to promote the organisation and its activities• Administrative duties (checking and answering emails daily; contacting local organisations and companies by phone and email; maintaining databases; organising meetings with local volunteers and representatives of local organisations, universities and colleges).This experience has been very important for my professional development because I increased my knowledge about the voluntary sector and youth work. Being the person in charge of the workload of the hosted volunteers , I had the opportunity to organise their activity plan and weekly tasks, monitor their involvement in the activities of the organisation, fulfil their expectations, and evaluate their personal and professional growth.

My job consisted of:- Greeting guests and accompanying them to their table - Presenting the daily menu to customers, answering queries about it, making suggestions about food and matching wine if necessary- Taking drinks and food orders- Serving food and beverages - Clearing and setting up tables - Taking bookingsI was responsible for the cash register and customer service. Having been employed there for a considerable period of time I have developed my communication, interpersonal and organizational skills, enabling me to be more flexible, responsible, organized and meticulous.

EVS (European Voluntary Service ERASMUS+)Volunteer in Prilep, Macedonia (FYROM) in the Ngo Coalition of youth organisations SEGAMy job in the NGO consisted of:- Plan of a Youth Exchange and a Strategic Partnership through the ERASMUS+ programme- Creation of partnerships with other Programme and Partner Countries for the Youth Exchange- Creation of strategic partnership with Italian Info Centres for implementing a project called “Information fit for youth (InFFo Youth” (Key action 2 Strategic partnership in the field of education, training and youth ERASMUS+ )- Communication with NGOs in Italy and other countries for the creation of partnership- Plan and deliver of my own project, involving local youngsters in a workshop about environment and recycling- Find information on Internet about seminars, congresses, competition and EVS opportunities for Macedonian youngsters- Plan and implementation of an Italian course for beginners- Implementation of a weekly debate radio show in the local radio Pulse, entitled “Let’s make the change”- Plan and implementation of workshops and seminars for Macedonian youngsters linked to their interests (music, video, education, sport) - Plan and implementation of workshops in high schools about entrepreneurship- Implementation of Info days in the city centre and in schools to inform directly Macedonian youngsters about our work in the city