- Writing Blog Posts about my expat life in the USA, the encounter with another culture and other topics in target with DCEE audience. - Creating contents for DCEE social accounts, especially Instagram, in order to develop engagement around my Blog Posts

- Creating theamericancoffee website with Wordpress and Elementor- Writing blogposts about american culture and my expat life- Promoting theamericancoffee blogposts through social media (Fb and Ig) - Coming up with columns that could be interesting and appealing for theamericancoffee audience

- Organizing tailored lessons that match the needs and goals of my native English students (workers, university students, children). - Evaluation of progress, identifying gaps and consequent support to fill them with targeted tasks or projects.

- Creating relations with successful digital marketing managers, in order to interview them and create valuable content for Digital Coach's blog.- Writing articles about focus keyword assigned by the school, respecting deadlines and guidelines of the editorial plan, developing both post's content and graphic.- Using of Google Ads Keyword Planner tool, Ubersuggests, Answer The Public and other SEO tools in order to create competitive contents.- Using of Wordpress, Seo Yoast, Canva and Movie Maker to create and edit contents.

- Supported National Trasport Office through planning and booking deliveries to customers. - Supervised all the orders in stock day by day and re-booking delivery directly with customers. - Guaranteed a high level of customer service through mail management and the collaboration with Warehouse and Sales Office, arranging customer requests with Nestlé logistic standards. - Solved problems that occured at the delivery moment such as wrong palletization, payment troubles or missing goods. - Analysis of data through KPIs to measure daily activities, main problems of team and to carry out improvements projects in order to apply policy of Nestlé Continuous Excellence. Used GoSee-Think-Do as a method to solve wrong palletization problems.

- front office operations, offering a professional and friendly first impression of the company including managing relationships with customers personally or answering to incoming phone calls and cash and payment systems;- providing my assistance to manage competitions using EMALAG Software- organizing food and general products supplies necessary to run efficiently the club house

- involving children aged from 4 to 8 arranging games and artistic activities to teach them English in a creative, funny and friendly environment- tutoring high school students in Maths, Italian and English, managing their studies and planning their assignments in order to prepare them for their final exams