Customer Care Specialist
Current
Nov 2021 - Present
AeroLeads people directory · profile
Silvia Nova Email & Phone Number
Customer Care Specialist
at
Airbnb
1 work email found
@snova.it
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Care Specialist
Location
Pavia, Lombardy, Italy
Company size
Who is Silvia Nova? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Silvia Nova is listed as Customer Care Specialist at Airbnb, a company with 14604 employees, based in Pavia, Lombardy, Italy. AeroLeads shows a work email signal at snova.it and a matched LinkedIn profile for Silvia Nova.
Silvia Nova previously worked as Operatore telefonico at Covisian and Consulente at Pmiitalia.
Company email context
Email format at Airbnb
This section adds company-level context without repeating Silvia Nova's masked contact details.
{first}@snova.it
86% confidence
AeroLeads found 1 current-domain work email signal for Silvia Nova. Compare company email patterns before reaching out.
Profile bio
About Silvia Nova
Silvia Nova is a Customer Care Specialist at Airbnb. She possess expertise in voip, service management, telecommunications, project planning, management and 12 more skills. She is proficient in English. Colleagues describe her as "Silvia is a determined person and a strong manager." and "Silvia help me both in daily running operations and in strategic processes definition for my department. She has good management and organizational skills. Her contribution to overall Operations Department was apreciated a lot."
Listed skills include Voip, Service Management, Telecommunications, Project Planning, and 13 others.
Current workplace
Silvia Nova's current company
Company context helps verify the profile and gives searchers a useful next step.
Airbnb
8 roles · 38 years
Silvia Nova work experience
A career timeline built from the work history available for this profile.
Operatore Telefonico
operatore a contratto per servizi outboud per clienti assicurativi e bancari
Mar 2020 - Aug 2021
Consulente
Pmiitalia
Progetto di supporto alle micro e piccole imprese, cuore del tessuto ecomonico italiano, vede coinvolte professionalità specializzate nel supporto del Risk Management. Professionalità specialistiche che lavorando all'unisono non solo creano valore in termini qualitativi dei servizi, ma diventano punto unico di contatto garantendo ai piccoli imprenditori un.
Jan 2019 - Mar 2020
Back Office
Responsabile Back Office Importasnte Agenzia Fastweb Lombarda, tra i miei compiti quotidiani, oltre che alla gestione dei collaboratori interni anche: Supporto Agenti di vendita su territorio nazionale risolvendo questioni di tipo amministrativo, commercaile ed intervenendo ove possibile con Fastweb.Verifica e gestione contratti sottoscritti Analisi.
Nov 2010 - Dec 2016
Customer Care
Torielli S.P.A.
Organizzazione supporto cliente da remoto per assistenza clienti per interventi software ed assistenza utilizzo ShowCadCreazione di reportistica mensile con kpi monitorabili con prfesentazione mensile ai vertici aziendali.
Dec 2007 - Dec 2009
Customer Care Manager
British Telecom Professional Services
Responsabile Contact Center assistenza Tecnica Clienti, 30 risorseHo definito l'organizzazione, la copertura a ciclo continuo e scelto gli strumenti tecnologici a supporto del Team di assistenzaReportistica al ManagementProject Manager Processi e Qualità per l'introduzione della metodologia ITIL, normativa Privacy 196/2003Ho svolto gli audit interni per.
Aug 2001 - Dec 2007
Call Center Operator And Team Leader
Prima Team Leader nel Call Center, poidel back offcice Back Office Businesstra le mie responsabilitàstesura delle procedureReport al ManagementVerifica correttezza contrattiGestione gruppo in outsourcing durante i picchi di lavoro
1999 - 2001
~2 yrs
Reservation Agent
1988 - 1990
~2 yrs
Team & coworkers
Colleagues at Airbnb
Other employees you can reach at airbnb.com. View company contacts for 14604 employees →
LR
Leonardo Ramon
Colleague at AirbnbRio De Janeiro, Brazil, Brazil
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MS
Merced Sanchez
Colleague at AirbnbLodi, California, United States, United States
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MM
Md Mokim Ansari
Colleague at AirbnbPatna, Bihar, India, India
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YB
Yasir Bhatti
Colleague at AirbnbOkāra, Punjab, Pakistan, Pakistan
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RF
Roberto Fragoso
Colleague at AirbnbValencian Community, Spain, Spain
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BJ
Brandolyn Josey
Colleague at AirbnbRaleigh-Durham-Chapel Hill Area, United States
View →
FH
Febrianto Haryadi
Colleague at AirbnbEast Jakarta, Jakarta, Indonesia, Indonesia
View →
LM
Luis Mannings
Colleague at AirbnbChihuahua, Chihuahua, Mexico, Mexico
View →
IG
Isabella Götz-Okolo
Colleague at AirbnbMunich, Bavaria, Germany, Germany
View →
MK
Mert Kılıç
Colleague at Airbnbİzmir, İzmir, Türkiye, Turkey
View →
Leonardo Ramon
Colleague at AirbnbRio De Janeiro, Brazil, Brazil
View →
MS
Merced Sanchez
Colleague at AirbnbLodi, California, United States, United States
View →
MM
Md Mokim Ansari
Colleague at AirbnbPatna, Bihar, India, India
View →
YB
Yasir Bhatti
Colleague at AirbnbOkāra, Punjab, Pakistan, Pakistan
View →
RF
Roberto Fragoso
Colleague at AirbnbValencian Community, Spain, Spain
View →
BJ
Brandolyn Josey
Colleague at AirbnbRaleigh-Durham-Chapel Hill Area, United States
View →
FH
Febrianto Haryadi
Colleague at AirbnbEast Jakarta, Jakarta, Indonesia, Indonesia
View →
LM
Luis Mannings
Colleague at AirbnbChihuahua, Chihuahua, Mexico, Mexico
View →
IG
Isabella Götz-Okolo
Colleague at AirbnbMunich, Bavaria, Germany, Germany
View →
MK
Mert Kılıç
Colleague at Airbnbİzmir, İzmir, Türkiye, Turkey
View →
FAQ
Frequently asked questions about Silvia Nova
Quick answers generated from the profile data available on this page.
What company does Silvia Nova work for?
Silvia Nova works for Airbnb.
What is Silvia Nova's role at Airbnb?
Silvia Nova is listed as Customer Care Specialist at Airbnb.
What is Silvia Nova's email address?
AeroLeads has found 1 work email signal at @snova.it for Silvia Nova at Airbnb.
Where is Silvia Nova based?
Silvia Nova is based in Pavia, Lombardy, Italy while working with Airbnb.
What companies has Silvia Nova worked for?
Silvia Nova has worked for Airbnb, Covisian, Pmiitalia, Fastweb, and Torielli S.P.A..
Who are Silvia Nova's colleagues at Airbnb?
Silvia Nova's colleagues at Airbnb include Leonardo Ramon, Merced Sanchez, Md Mokim Ansari, Yasir Bhatti, and Roberto Fragoso.
How can I contact Silvia Nova?
You can use AeroLeads to view verified contact signals for Silvia Nova at Airbnb, including work email, phone, and LinkedIn data when available.
What skills is Silvia Nova known for?
Silvia Nova is listed with skills including Voip, Service Management, Telecommunications, Project Planning, Management, Program Management, Team Leadership, and Data Center.
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