Silvia Pranio Email & Phone Number

Catania, It

Catania

Montreux, Canton Vaud, Svizzera

Montreux, Canton Vaud, Svizzera

Montreux

Montreux, Vaud, Switzerland

Piazza Armerina (Italy)

Management of the hotel staff (recruitment and training), guests'​ satisfaction, marketing, sales, revenue, yield, purchases, new investments. Reception, guest relations. I was the head executive and supervisor of the company.Dealing with foreign travel operators/agenciesAssisted in managing the restaurant: evening service, reservations, purchasing, staff training.

Sicily

Italy

Translator and interpreter (enrolled in the official register of the Court of Catania). I worked as intern for: European Parliament in Brussels, SkyTG24 in Rome, Italian Ministry of Education in Rome. I worked as freelance for: the Court of Catania, the Sicilian region, Nautical Channel (Sky), Noppaw, Eurostreet, De Longhi, and privates.

Piazza Armerina

Responsible for check in and out of guestsLiaised with other departments: F&B, Housekeeping, KitchenBookings, late arrivals, cancellationCompleted accurate daily Special Attention List and forwarded to appropriate personnelCreated reservations via telephone, central/global reservations, correspondence and in personResponsible for the cash float, presented statements of charges to departing guests and received paymentPerforming general office duties.

Piazza Armerina

Seasona.Managed the waiting staff, welcomed guests, advising the guests on daily specials, dealt with complainsManaged and supervised all the events having place at the hotel (weddings, coffee breaks, buffet services, business breakfasts and dinners).

Master Of International Business In Hotel Management, Mib4

Activities and Societies: Specialization in Luxury and Marketing

Master'S Degree In Conference Interpreting

Bachelor'S Degree In Translation And Interpreting