- Directly managing day-to-day client relationships and handling projects - Gathering new project requirements and working with web and graphic team on estimates about time and budget- Publishing content to websites using CMS (Wordpress Elementor)- Implementing an effective SEO strategy that drives site performance, & ensures high visibility for SEM- Collaborate with the wider team to ensure successful delivery of the project objectives.- Dealing with all technical assets:… Show more - Directly managing day-to-day client relationships and handling projects - Gathering new project requirements and working with web and graphic team on estimates about time and budget- Publishing content to websites using CMS (Wordpress Elementor)- Implementing an effective SEO strategy that drives site performance, & ensures high visibility for SEM- Collaborate with the wider team to ensure successful delivery of the project objectives.- Dealing with all technical assets: domain, trackability on Google Analytics, Search Console, Google Tag Manager, Privacy Policy and monitoring the post go live.- Creating Google Ads campaigns (Search, Display and Remarketing) setting up budget, keyword research and monitoring the performance. Show less

- Be responsible to pre-approve deals for the Italian market going through a list of criteria and minimum requirements- Conduct quality checks and deep analysis of past performance to assess whether a deal is good enough for a specific time of the year and geographical area- Support the Contracts Managers with constructive feedback using in-house data, industry knowledge and commercial judgement- Monitor the live performance of the deals and propose changes and improvements to the… Show more - Be responsible to pre-approve deals for the Italian market going through a list of criteria and minimum requirements- Conduct quality checks and deep analysis of past performance to assess whether a deal is good enough for a specific time of the year and geographical area- Support the Contracts Managers with constructive feedback using in-house data, industry knowledge and commercial judgement- Monitor the live performance of the deals and propose changes and improvements to the Contract Managers and Trading Managers based on the analysis of the main KPIs (CVR, GPV, CPI, etc)- Share performance and insights with Planning & Trading teams- Creating reports and analysis to help Contracts Managers negotiate the best offers and stay abreast of the latest market trends Show less

- Drive sales through different channels and achieve targets for the assigned category (holidays, cruises and city breaks)- Work with the Trading Manager to produce the quarterly trading plan and in the delivery of targets for revenue, traffic, CTR, conversions and support of trading decisions- Manage a portfolio of partners and help them to maximise sales of existing products and identify new opportunities- Analyse category’s performance, market trends and competitors and in order… Show more - Drive sales through different channels and achieve targets for the assigned category (holidays, cruises and city breaks)- Work with the Trading Manager to produce the quarterly trading plan and in the delivery of targets for revenue, traffic, CTR, conversions and support of trading decisions- Manage a portfolio of partners and help them to maximise sales of existing products and identify new opportunities- Analyse category’s performance, market trends and competitors and in order to understand which products should be marketed through which channel and when- Liaise with key areas of the business (marketing, editorial, design, production, IT, UX) to optimise category performance, take trading decisions and solve any relevant problems- Ensure that accurate performance metrics are in place for tracking traffic, calls and conversions- Optimize the online customer journey, develop the digital growth and drive e-commerce sales performance- Ensure that all editorial contents, imagery, prices are correctly displayed and conform with the brand guidelines- Create and define the monthly merchandising plan to feature the best product in print and online- Update trade reporting to include sales, revenue, budget and forecast to present to the weekly trading meeting- Liaise with Production team with the daily running of in-paper adverts, mag pages, inserts, supplements and final sign-off- Liaise with Marketing team with promotional activity and campaigns, SEO and digital strategy (Email, Social Media, Affiliates)- Propose, develop and prioritise A/B tests with UX team- Monitor partner’s API as well as working with tech team in the resolution of technical issues- Work closely with other categories to share ideas, best practise and grow knowledge; provide cover cross-team. Show less

- Daily management of back-office system and data input, ensuring that all products, prices and stop sales are well inserted and updated in the intranet site- On-line packages set-up and management support- Create and schedule content to share on Social Media channels and Blog page.- Create and schedule Facebook ads campaigns tracking the results on Google analytics.- Maintain relationship with partners and referral websites- Supporting the Marketing Manager with Newsletter… Show more - Daily management of back-office system and data input, ensuring that all products, prices and stop sales are well inserted and updated in the intranet site- On-line packages set-up and management support- Create and schedule content to share on Social Media channels and Blog page.- Create and schedule Facebook ads campaigns tracking the results on Google analytics.- Maintain relationship with partners and referral websites- Supporting the Marketing Manager with Newsletter and direct marketing campaigns- Supporting the Web Designer in creating new online contents and advertising materials- Database management of hotel and partners contacts and details- Managing customers and agents travel documentation - Managing customers and agents payments due collection & chasing- Ad- hoc support to Managing Director for general activities (benchmarking, market research…) Show less

- Manage individuals and groups reservations using Scrigno property management system- Process enquiries, info requests, confirmations, cancellations and complaints from direct customers or travel agencies, Tour Operators and DMC- Use of Channel Manager to monitor and update room’s availability and allocations in the hotel’s website, GDS and IDS - Constant update of rates in the PMS- Assist the General Manager in commercial tasks (renewals of existing contracts, negotiation with… Show more - Manage individuals and groups reservations using Scrigno property management system- Process enquiries, info requests, confirmations, cancellations and complaints from direct customers or travel agencies, Tour Operators and DMC- Use of Channel Manager to monitor and update room’s availability and allocations in the hotel’s website, GDS and IDS - Constant update of rates in the PMS- Assist the General Manager in commercial tasks (renewals of existing contracts, negotiation with new TO partners and commercial agreement)- Launching of newsletter and updates of contents in the website- Daily sales reporting and forecasting Show less

- Manage bookings from two incoming online tour operator (www.hosteras.it and www.benitalia.com)- Manage requests and quotations by email or phone- Customer service for Italian, English and German customers- Negotiation and contracting with new hotel partners- Input and management of rates and availability into the in-house system- Content management (descriptions, images, prices) into the Extranet system