Silvia Solá Sánchez Email & Phone Number

To whom it may concern,I am writing to you to introduce myself formally. My name is Silvia Solá Sánchez, and with my bachelor in Business Administration and Management and 8+ years of experience in CRM and marketing analyst role, I am self – confident I can contribute to the ongoing success at your company.I have experience in 360º customer projects, based on Salesforce tools. I worked closely with my manager to develop and managed the journey that the customer follows from becoming our client to the end of financing contract, where we implemented a contact plan to goal the renewal of the car and the financing. I created KPIs to track and manage every client’s step throughout the journey and analyse if it is necessary to improve any point of the journey.Finally, I made sure the proper information integration on the CRM dealers system.I was the first person at my company who implemented the CRM campaign on Marketing Cloud. To this first campaign, I selected the target, uploaded the database, created the journey builder and the automation studio and designed the look & feel of the emails to send. I learnt everything I know about Marketing Cloud on my own thanks to this campaign and the trust my manager had on me.Attention to details, hard work organization and passion are my 4 best skills. I am accustomed to working focus on the results and stressful environment. Be able to understand and develop every task in favour of client vision is one of my goals. I enjoy working in a team and I think learn new techniques to improve your skills are the golden path.

Listed skills include Mercadotecnia, Microsoft Excel, Liderazgo De Equipos, Redes Sociales, and 8 others.