Founder of Innoversa srl web agency. Me and my team can help you building your website, taking care of your visual graphic identity, branding, rebranding, digital and photographic content.To achieve the aforementioned tasks, I use the following programs:Instagram,Facebook,LinkedIn,Meta Business Suite,Trello,Google My business,Adobe Illustrator,Adobe Photoshop,Adobe Lightroom,Adobe InDesign.

As Chief Marketing officer I take charge of the communcation strategies through the marketing channels. Setting the marketing plan 360°, that is handling the website, the LinkedIn page, blog, brand management and analysis of KPIs.I am responsible for the e-reputation, digital visibility, and optimizing the company's reputation.As the Marketing and Communication Manager, my role is to ensure a strategic communication and approach through current marketing channels:→ Conducting competitive monitoring→ Managing the company's LinkedIn page and its updates→ Overseeing end-to-end direct marketing campaigns: email marketing (Sendgrid)→ Managing social media platforms: planning, publishing, and engagement→ Webmastering for website (updates, content refresh, and a planned redesign in 2023 - Wix, Wordpress, Elementor)→ Marketing automation (Zapier, Make)→ Coordinating with providers for visual identity and blog content→ Tracking and analysing data from digital channels (email campaigns, website traffic, social media, etc.) - Tools, Brevo, DropContact→ Monthly reporting with KPIs and analysis (GoogleSheet, Trello)→ Managing customer and supplier satisfaction surveys (DragnSurvey)→ Overseeing and monitoring search engine optimization (SEO, Google Search Console, GA, ScreamingFrog, Semrush, Ubersuggest)→ Proposing and implementing innovative solutions to stand out from competitors in terms of service and prospecting→ Supervising and recruiting team members→ Monitoring the marketing department's budget

I collaborated with the Italian artist and sculpter Maurizio Toffoletti. I met him while working for LVMH. I took charge of the most recent, and oldests, artworks, creating catalogues so to present his work be at several expositions.Expositions:→ L'Orangerie - Jardin du Luxembourg - Sénat - Paris, France.→ Cour de justice de l'Union européenne - Luxemburg, Luxemburg.

LVMH Client AdvisorClient advisor at LVMH Client Services for Maison Parfume Christian Dior, by taking care of customers on the phone, via email or through live-chat. I take care of special cases dealing with several responsibilities for the UK and Italian market.To achieve the aforementioned, I used the following tools:Salesforce,Cybersource, Comarch, Paypal,Excel,iAdvize,Vonage, Sage, Injixo, Outlook.

Managing communication with press/emailsManaging communication on two Instagram brand profiles and Facebook page. In order to promote and give visibility to the brand identity, new garments and products, and events the brand takes part to.Creating content for social media (Facebook and Instagram post) Managing graphic content Taking shoots of productsParticipation to "La notte della Taranta" on RAI 1 Italian television. IJO' Design dressed singers, dancers and most important the Italian artist Madame on the stage for her performances.To achieve the aforementioned tasks, I used the following programs:Instagram,Facebook,Linked,Meta Business Suite,Creator Studio, Trello,Google My business,Canva,Adobe Illustrator,Adobe Photoshop,Adobe Lightroom.

Managing communication on social media (Facebook, Instagram) in order to promote and give visibility to new products (food&beverage, detergents and so forth..)Creating content for social media (Facebook and instagram post) Managing graphic contentTo achieve the aforementioned, I used the following programs:Instagram,Facebook,Linked,Meta Business Suite, Creator Studio, Trello,Google My business,Canva,Adobe Illustrator,Adobe Photoshop,Adobe Lightroom.