Silvia Yip Email & Phone Number

Calgary, AB, CA

Calgary, Alberta, Canada

Vancouver, British Columbia, Canada

Benevity is a purpose-driven tech company with a big goal: to act as a catalyst to infuse a culture of Goodness into the world. We do this through cloud-based software that helps some of the world’s most iconic brands, including 33% of the Fortune 500, engage their people, customers and communities by connecting them with the causes they care about.

Montreal, Quebec, Canada

– Marked 35+ students' assignments, midterms and final exams for INSY 333 Systems Analysis and Modelling – Provided students with constructive and relevant feedback to assist them in accomplishing established course objectives

Vancouver, British Columbia, Canada

– Oversaw sales automation tasks and inbound lead management using HubSpot's CRM platform– Supported RFP preparation for prospects and contributed to sales qualification calls– Built online brand community demos and proof of concepts on the Chaordix SaaS platform for large enterprise clients and partners– Crafted and presented sales presentations to.

Vancouver, British Columbia, Canada

Chaordix was acquired by Benevity in July 2021.

Montreal, Quebec, Canada

– Designed sponsorship packages and oversaw event management– Expanded and maintained relationships with businesses to receive discounts/donations for events– Acted as the point of contact for professors, Career Management, MUS Board of Directors and executives, particularly the VP of Internal Affairs

Montreal, Quebec, Canada

– Conceptualized and spearheaded MyVision’s strategic plan to make social business accessible to the McGill community– Supervised the consulting, projects (LIFE) and events portfolios (a team of 30+) to ensure effective task execution– Collaborated with 8 Directors to plan engaging case competitions and speaker series

Montreal, Quebec, Canada

– Collaborated with the MUS Corporate Relations committee to sustain relationships with sponsors and fulfill the terms of the agreements– Communicated timely updates to the VP Finance to ensure that sufficient funds were available for projected costs

Montreal, Quebec, Canada

Planned, led and implemented events throughout the year, specifically our annual Social Innovation Summit.

Vancouver, British Columbia, Canada

– Troubleshot software, hardware, and network problems from site point of contacts with a 97% success rate– Resolved clients’ requests for technical support by email, phone, and in-person with a 98% customer satisfaction rating – Advised on security vulnerabilities, outdated systems, and hardware upgrades leading to 20% fewer support tickets

Richmond, British Columbia

– Applied conceptual selling techniques to assist an average of 40 customers/day in finding and selecting products that fit their needs, increased repeat and loyal customers by 20%– Maintained attractive floor presentations to ensure strategic placement of products to maximize visibility and purchases– Stocked and replenished inventory accurately and.

North Vancouver, British Columbia

– Organized meetings with 15+ artists, writers and editors – Researched, wrote and proofread articles before the publication is released digitally and in print– Oversaw content, artwork, design and photography; designed the layout of articles using Canva– Utilized WordPress to create a user-friendly blog

North Vancouver, British Columbia

– Filed various accounting documents– Greeted and directed clients to the appropriate team member

Bachelor Of Commerce - Bcom, Major In Information Systems, Minor In East Asian Language & Literature

Activities and Societies: MyVision McGill (Co-President), McGill Data Network (Director of Sponsorship), Management Undergraduate Society.

British Columbia Certificate Of Graduation

Activities and Societies: Student Council (President & Grade 12 Representative), The Newsfeed Magazine (Co-Founder & Editor-in-Chief).