• Azure Administration - AAD, VMs, storage, resource groups, NSG, DNS, DHCP, subnets• Windows Server Administration - Active Directory Management, configuration of DNS, DHCP, GPOs, Hyper-V, ISS, WSUS, File and Storage Services• Linux Administration - File System Management• Office365 - Identity and access management, mailboxes, groups configuration

• Provide in-person, telephone, and on-line support for students and employees, personal and mobile computing devices and related equipment • Administer operational user support for critical college-wide systems including Wi-Fi, network connectivity and variety of enterprise software applications • Install, configure, maintain, troubleshoot, repair, and replace AV equipment, computer hardware and related peripherals, operating systems, applications, telephony, and mobile devices within the network environment • Research, evaluate and test personal computing hardware and software as required and make appropriate recommendations

• Front-end development: created a custom website with live responsive graphs (bar, pie, line) • Back-end development: connected website to a server and database to retrieve/save user’s information • Languages used: HTML, PHP, SQL, JavaScript, Sass, Jquery • Technologies: Bootstrap, Chartist, Gulp, MySQL Workbench, WampServer, BitBucket

• Provided support for various systems – ImageNow, Microsoft Office, Outlook, JD Edwards • Installed and configured computer hardware operating systems and applications • Performed remote application installations, upgrades, support, and maintenance activities • Troubleshot, diagnosed, and solved system and network problems • Set up new users’ accounts and profiles

• Supported CEIT department with troubleshooting hardware and software issues, such as: Printers, AVs, PCs, mobile phones, login & password, and Wi-Fi • Tested and maintained computers and other devices • Aided students with Blackboard, MS Office, Web Scripting • Provided mobile IT service to students and faculty to ensure their devices are quickly working

•Understand the course material and aid students with any questions during class•Ensure that students keep up with the instructor’s pace•Assist the instructor with lectures

•help students and/or faculty with any sort of software problems or questions •Ensure the safety of all users and contact authorized personnel if any problem occurs