Silvio Marques Email & Phone Number

São Paulo, Brazil

São Paulo, Brasil

- Analyst in academic processes, process mapping, modeling, and improvement, as well as requirements specification; writing functional and technical stories (User Cases and User Stories), documentation, and development and delivery of functional training.- Serving as the interface between business and development teams.- Acting as a Scrum Master in Scrum Ceremonies - Plannings, Dailies, Retrospectives, and Reviews - setting up and managing boards (Azure DevOps), and facilitating team collaboration.- Working as a Product Owner, prioritizing backlogs, guiding and refining processes (grooming), and specifying Epics, Features, Stories, and Tasks.- Acting as the bridge between business and development teams.- Handling and managing tickets in the ITSM system, providing user support at levels 1, 2, and 3.- Integrating internal and external systems.

São Paulo

- Educational consultant in ERP Banner Student implementation project;- Elicitation and Modeling of all educational processes, from admission to degree awarding;- Specification and Documentation of new academic features and system improvements;- Conducting meetings with the development team as product owner.- Tests of new functionality and improvements, release, monitoring and feedback from these tests;- Release of new features;- Development and application of functional training including overseas teams;- Creation, development and management of user manuals and guides;- Commercial and functional presentations of academic products and processes;- SQL Oracle Developer DML (Data Manipulation Language) and DQL (Data Query Language).

Rio De Janeiro E Região, Brasil

- Educational consultant in implementation of ERP Banner Student at Ilumno Educational Group for Brazil and Colombia;- Elicitation, analysis, modeling and restructuring of educational requirements, processes and procedures, from admission to the student's degree award;- Functional specification (use cases);- Specification, documentation, execution and monitoring of tests for new features and improvements;- Creation and conduction of training and development of user manuals and guides;- Control of updates and system versioning.

São Paulo E Região, Brasil

- Elicitation, analysis and modeling of educational requirements and processes;- Specification of national educational requirements and needs (Brazil);- Functional Specification (Use Cases);- Development and translation of manuals and functional guides - English-Portuguese and Spanish-Portuguese;- Support for international remote deployment (Trinidad and Tobago);

São Paulo Area, Brazil

- Consultation and analysis of educational processes for the most important university of social communication in Brazil;- Elicitation, analysis, specification, planning and organization of requirements and processes;- Interviews and inquiries with users, stakeholders about academic processes;- Management and control of BPMN diagrams;- Homologation and support on the Institutional academic system changing;- Management, control and prioritization of items in the Product Backlog;

São Paulo E Região, Brasil

- Implementation of Educational ERP - Lyceum Academic Management system;- Planning and Process organization;- Storage, retrieval and availability of academic information;- Requirements Elicitations, users interviews and Backlog;- Analysis, specification, system design and processes;- Post Go Live approval, implementation, testing and monitoring.

São Paulo, São Paulo, Brasil

- Academic management ERP implementation analyst;- Elicitation of requirements and processes;- Process adaptation and improvement;- Implementation, configuration and documentation of educational and administrative processes;- Preparation of Manuals and Training.

São Paulo E Região, Brasil

- Educational functional analyst in the implementation of ERP PeopleSoft Campus Solutions - ORACLE in the Faculties of the IBMEC Group.- Assessment, identification, definition, optimization, mapping and documentation of processes, requirements, procedures and educational needs;- Tests of functionalities, versions and localizations implementations;- Release and accompaniment of tests for approval of the areas;- Preparation of manuals and user guides;- Management and application of user training.

Seminário Maria Mater Ecclesiae Do Brasil

- Educational manager responsible for the educational and administrative processes in Higher Education;- Control of enrollment, attendance and payments of teachers and students;- Generation of academic schedule and calendar;- Control, separation and filing of documentation, correspondence and educational assessments;- Curricular analysis for students transfers;- System filling and control of academic grades;- Analysis, management and implementation of institutional Information Technology;- Support for academic coordination;- Management and parameterization of educational ERP.

Araraquara, Sp

- Performing academic and administrative functions in the Medicine department on main Campus;- Leading on pedagogical meetings;- Management of enrollment control and students transcripts generation;- Service and educational support from teachers and students;- Documents and correspondences control;- Separation and archiving of tests and grades;- Support for pedagogical coordination;- Management of tests and admission processes.

Technologist In Informatics And Business Management (English Nearest Translation), Information Technology

Sistemas De Informação, I.T.