Sr IT Leader, highly accomplished and results-driven with over two decades of experience in the healthcare and biotech industries, including prominent roles at Baxter, AstraZeneca, and Roche. Recognized as a global manager with a profound focus on driving cultural change within the IT domain, I possess a strong commitment to understanding business needs, delivering effective solutions, and fostering the development of individuals and teams.Throughout my career, I have demonstrated exceptional leadership abilities while managing a diverse array of projects across LATAM regions and global countries. My expertise spans various business functions, ranging from ERP, CRM, Digital Marketing, E-Learning, Sales, Supply Chain, BI, to WEB, allowing me to offer comprehensive support to multinational pharma companies.Responsible for oversight CRM, business engagement, digital tools, audit, IT team, and project management. As the head of Global CRM engagement, portfolio management, development, and validation teams, I have consistently driven successful project outcomes, including Salesforce.com implementations, and fostered seamless collaboration with product teams, all the while adeptly managing change management processes.In my capacity as a CRM Project Manager with PMP certification, I have developed my team leadership skills, effectively guiding and empowering 13 employees distributed across Mexico and India. I have led the successful CRM implementation across multiple Baxter countries, such as Germany, Austria, Switzerland, Spain, and LATAM. My exceptional project management skills were instrumental in training and empowering 400 users, comprising commercial teams, customer service, and the business area, during a significant Salesforce.com implementation.CRM solutions in Brazil for sales and call centers showcased my ability to align with global frameworks and skillfully handle all project stages from gap analysis to successful go-live.Beyond CRM initiatives, I have extended my accomplishments to encompass the successful implementation of E-learning, digital marketing tools, and a Web framework, underscoring my versatility in managing diverse projects.My role in Baxter is a Global IT Manager include all managing cycle activities:  Business needs. Lead, Coaching and Mentoring others IT Leaders Lead a team around 13 hcs (Brazil, USA, Argentina, México, Italy, German, India). Market best practices. User acceptance and training.  Go live and post-implementation review. IT Budget Management Portfolio management Vendor management