Technoly tailor-makes software for the travel industry. We work with a network of travel industry companies to build software that streamlines and simplifies the travel experience. We’re not magicians, but we work hard to actually make magic happen.

WHAT WE DOWe develop a B2B webbased flight booking tool for travel agencies. We focus on full content from various sources and diverse points of sale, top-notch usability and seamless bookingflow including new revenue streams for our customers.WHY IT MATTERSBrick&mortar travel agencies are an important part of the flight distribution value chain: * Their expertise helps customers to find the right flight experience.* They provide value to the airlines - tickets in travel agencies usually have more value and travel agents take care of the passengers in case of flight disruptions or other support needs.But these days travel agents work with outdated technology, they´re stuck with complex rules, procedures and still don´t have access to the best flight content.We´re about to change that. We provide them with competitive content, new sales opportunities and we make the flight booking process a no-brainer.WHO WE ARE:AIC Portaltechnik GmbH is a 100% subsidiary of AERTiCKET GmbH. We´re a team of 23, distributed over 3 locations. We come from 5 countries and speak 9 languages.Our team consists of 14 Developers, internal and external. The backlog is controlled and prioritized by 3 Product Owners and the process is steered by a Scrum Master and a Project Lead. We´re well connected throughout the vibrant Start-Up scene in Berlin.Almost 50% of the team are women. We promote equal rights, equal pay and collaboration at eye-level. Innovation comes from empowerment and autonomy.Our background is in airlines, tour-operators, flight ticket wholesalers, e-commerce, technology and software providers. We know both sides of the business. We have deep knowledge of the travel industry and we also know how to turn requirements and ideas into source-code.

Managing highly complex accounts with sophisticated technology demands.Key achievements- successfully developing and growing existing business through ultra-engagement, consistency and thorough business knowlwedge- converted group business and flight allotments from market dominating competitor to the Sabre system- sucessfully gained awareness of the Sabre brand and technological solutions throughout a global retail chain - sucessfully launched and managed internal interdisciplinary customer projects by breaking down silos and achieving collaboration in a highly complex matrix organization

Leading the Fares&Distribution Department of the AERTiCKET Group.

Product, Fares & Distribution.Leading the Product Department (total staff 10), responsible for fares&distribution, providing all consolidators and partners in various markets within the AERTiCKET group with fares, maintaining and enhancing the different distribution and selling tools and softwares, managing relations to airlines and software providers.

Product, Fares & Distribution within the joint venture of AERTiCKET and FTI Touristik GmbH.Leading the Product Department (total staff 10), responsible for fares&distribution, providing all consolidators and partners in various markets within the AERTiCKET group with fares, maintaining and enhancing the different distribution and selling tools and softwares, managing relations to airlines and software providers.

Product, Ticketing, Technology, OTA Key Account Management, HR, Accounting Department and GDS Relations.Overseeing the Product Department, the Ticketing Department (total staff aprox. 15) and managing relations to software providers, GDS providers and OTA key accounts.

Ticketing, Automation&Technology, GDS and OTA Sales.Overseeing the Ticketing Department and the OTA Sales Department (total staff aprox. 19), responsible for the development, implementation and enhancement of the sales and fulfillment tools, managing relations to software providers, GDS providers and OTA key accounts.

Change Management in Fulfillment and Operations. Transition to inhouse automated ticketing, streamlining processes and implementing new tools and softwares.

Leading 2 consolidator sales branches, the Refund Department and the Debit Memo Department (total staff 42).In charge of sales, groups, fulfillment, refunds, ADM processing and key account management.- increased customer service by increasing telephone availability to over 90% and reducing response times for email requests- increased sales from key accounts and tour operators- increased group and incentive business and sales realization of group sales

Consolidator Sales, overseeing 2 teams (total staff aprox. 20) for sales and ticketing for key accounts of AERTiCKET.

Leading a growing Fulfillment and Ticketing Team (total staff 3 - 10).

Ticketing for OTA customers working with AMADEUS, SABRE and Worldspan.Aircall was a 100% subsidiary of AERTiCKET providing fulfillment and call center services for OTA customers.

Ticketing and fulfillment for Lufthansa direct sales via hotline and website. Responsible for ticketing and training of new ticketing agents.

Sales and support via phone.