Silvio Mazzoni Email & Phone Number

I am a motivated professional with extensive knowledge and experience in the implementation of technology solutions for gas station and the convenience store.My experience is well established in the training to the engineers for technical support of integrated technology solutions in the retail petroleum industry·Specialties: Educational training of technical service.·Redazione della documentation tecnica.·Technical intervention service.·Sopralluogo and valutazione.·Resolution of the problems·Customer assistance· Knowledge of .NET - SQL· Get ​to know the environment of the service stations· Good ability to speak and write in Italian, Spanish and English, able to communicate verbally e per iscritto con sicurezza e chiarezza.· Capacity to demonstrate effective management of contact with clients, showing empathy, I support together with the ability of active ascoltos to accertare i fatti and lavorare atraverso le risoluzioni. Essere persistent, resilient and peaceful, we recognize that any person that supports us can be essential under pressure and have less technical competence· Atteggiamento alla resolution of the problems· Please pay attention to details and precision.· Possess a patent for guidance and are available for travel by car, air, train· System test and analysis experience· Experience and/or remote support· Experienza della piattaforma Windows e networking· Flexibility in the work schedule· Self-motivated independent work, but in degree of work in a construction mode in a team, concentrating if your solutions to improve and livelli service· Self-learning and competence in the use of manuals and ricerca instruments to find the correct ones·Determined to respect the health, safety and environment policy (HSE)

Listed skills include Problem Solving, Microsoft Office, Project Management, Automazione, and 19 others.