- All property management tasks of the plaza, which included the family specialty restaurant and four tenants, overseeing all exterior responsibilities including parking lot, striping, and snow removal, landscaping, and building maintenance- Coordinated, scheduled and monitored contracted skilled trades for repairs to structural damages or remediation as well as services rendered for all mechanicals- Maintained close communications with commercial tenants, forging strong, long-lasting professional relationships with an average of 10-year leases, presiding at all lease signings, overseeing timely collection of rent, and more- Prepared vacant lease space in anticipation of showings and securing of new tenants, demonstrating features and benefits, with detailed explanations of utility, insurance, and other costs (outlining landlord versus tenant responsibilities), negotiating all lease terms assertively

- Oversaw all operations for the long-established family business, one of the most popular pizzerias in Amherst and surrounding areas, specializing in pizza, wings, and subs, with an overriding, singular focus on take-out orders and some catering, preparing up to 200 pizzas per day (425 on Super Bowl Sunday) for a growing and extremely loyal customer base, reputation earned daily, sustaining enviable popularity for over 20 years- Co-responsible for all staffing and workforce development, supervising up to 20 employees,providing comprehensive orientation and training, including guiding and directing staff for cost efficiencies, minimizing waste, ensuring that food quality and service consistently meets and/or exceeds all customer expectations, enhancing and maintaining profitability- Managed all operations including marketing, sales, menu planning and development, as well as seasonal and event-driven updates- Performed regular inventory management, rotating stock in coolers and freezers by date/time stamps and places orders to resupply dry stock and food, forecasting for sufficient supplies, and accounting for cyclical volume surges - Interacted with patrons regularly to ensure that highest customer service and food quality standards are met and/or surpassed with the ultimate goal being the overall positive customer experience- Collaborated and consulted with cooks, kitchen staff, and other employees to keep all costs within prescribed guidelines and profit margins- Responsible for all light accounting and bookkeeping duties for both the pizzeria as well as the adjoining tenants of the plaza, including accounts receivable/payable, updating/filing tenant leases and other documentation, maintaining detailed records of various transactions, incidents, etc.

- Solely responsible for marketing the company’s range of material handling equipment including up to 20-ton forklifts, reach trucks, man lifts, boom lifts, tele-handlers, and scissor lifts through strategic placement of social media ads (Facebook, Google Places, and LinkedIn) as well as through trade magazines and networking with prospective customers at trade shows throughout the Northeast region, driving and sustaining sales revenues up to $2M per year- Recognized and credited for the design and content of the company’s new website, catalogs, and other collateral marketing materials

- Responsible for marketing, sales, and operations of a startup limousine company with 8 vehicles, servicing upscale transportation needs for weddings, bachelor/bachelorette parties, proms, birthdays, and other occasions, overseeing the majority of the coordination of bookings- Revamped the company’s marketing and advertising methods, reinventing the online presence, establishing branding and social media enhancements including professional photo and video, revitalizing website design and content for increased prospective customer inquiries/interaction

- Represented customers in the buying and selling of properties with a specialization in Residential Real Estate.

- DesignerResponsibilities included:o Responsible for designing new and existing products, as well as creating and revising drawings using Solidworks and AutoCAD. o Coordinated detailed tool builds with local machine shops and developed runoff plans with in-house production resources for new and revised product lines.o Created various work instruction documents to assist production and office staff in accordance to ISO 9001:2000 while the company was in the process of attaining the standard. The company, as a whole was able to attain this in 2006.- Marketing CoordinatorResponsibilities included: o Servicing customers with various polymer parts requests, as well as coordinating the procurement of required items from different departments within Rodgard’s parent company, Hutchinson Industries.o Creating and revising PowerPoint Presentations to be used office wide for several events and meetings held to discuss different product lineso Spearheaded the redesign of the company’s website with outside vendors

- Created and Revised drawings using AutoCAD and Unigraphics (Version NXII).- Certified as a Unigraphics Drafter/Operator through American Axle and Manufacturing by EDS