Fluent in English, French and Italian I am a driven people leader who feels at ease with the responsibilities and pressure in a team environment. I enjoy connecting with people and feel that every professional relationship should be a reciprocation of learnings through respectful and dialogue whether they be in the office, athletics or the realm of personal artistic endeavours.
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Client Success Relationship ManagerAdpMontreal, Qc, Ca -
Account Relationship ManagerAdp Jan 2022 - PresentMontreal, Quebec, Canada
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Client Loyalty SpecialistAdp May 2019 - Jan 2022Montreal, Quebec, CanadaClient Loyalty Specialist with ADP
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Customer Service Experience Team ManagerAdt Security Services Canada Apr 2017 - May 2019Montreal, Quebec, Canada -
Pharmacy Benefit Adjudication SupervisorExpress Scripts Canada Feb 2009 - Feb 2016Montreal, QuebecPeople leader for a bilingual call centre that is an industry leader in Health Benefits. Liaison with clients including Medical Professionals, Insurance providers and the government on both a provincial and federal level. Consistent Reporting, Coaching, Escalation and evaluations of metrics required. Travel was also included. -
Writer, Composer, Musician, Sound Engineer, Performer And DirectorIndependent Oct 1995 - Dec 2014Montreal, Canada AreaHaving studied Music and Film in Communications Studies at Concordia University,Trebas Institute and Studio Victor, I have worked with various artists on their projects.
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Operations ManagerClickheremedia Jan 2000 - Jan 2009Montreal, Canada AreaContent Writing, Account Manager, Customer Service. Maintaining relationships with U.S and Canadian based clientele.
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Office Services CoordinatorGoodman Philips And Vineberg Apr 1997 - Sep 2000Montreal, Canada AreaLiaison between Lawyers and office staff. Ensuring the delivery and reproduction of highly sensitive legal documents. Assisted the Manager whenever he was unavailable.
Silvio Ursino Skills
Silvio Ursino Education Details
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Marketing -
Communication And Media Studies -
Liberal Arts And Sciences/Liberal Studies
Frequently Asked Questions about Silvio Ursino
What company does Silvio Ursino work for?
Silvio Ursino works for Adp
What is Silvio Ursino's role at the current company?
Silvio Ursino's current role is Client Success Relationship Manager.
What schools did Silvio Ursino attend?
Silvio Ursino attended Mcgill University, Concordia University, Trebas, Dawson College.
What are some of Silvio Ursino's interests?
Silvio Ursino has interest in Social Services, Children, Economic Empowerment, Civil Rights And Social Action, Politics, Education, Environment, Poverty Alleviation, Science And Technology, Disaster And Humanitarian Relief.
What skills is Silvio Ursino known for?
Silvio Ursino has skills like Pharmacy Benefit Management, Team Leadership, Coaching, Training, Employee Relations, Call Centers, Quality Assurance, Employee Training, Pharmacy, Software Documentation, Healthcare, Music Industry.
Who are Silvio Ursino's colleagues?
Silvio Ursino's colleagues are Yvonne Steinle, Kahlia El, Celeste Garcia, Abyr Aouni, Harshini Patnala, Sravan Palabatla, Luke Vandomelen.
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