Silviya Robert Email & Phone Number

A successful Hospitality Management professional with 8+ years of experience. In my extensive set of skills I have implemented cost-control measures to ensure operations within company targets. Maximized bottom-line performance through P&L, employee trainings, loss control and inventory management initiatives. I have exceptional leadership skills, strong team-building skills and excellent costumer care expertise to guarantee satisfaction for guests. Expert at working efficiently with strong mixology knowledge and menu creation experience. In addition my strong background in sales & marketing have helped me enhance my expertise in designing and implementing targeted marketing strategies. I am passionate and motivated, well-versed in building productive relationships with customers and co-workers. Looking to utilize my expertise and gain further experience while enhancing the company’s productivity & reputation.Successful in pre-opening, opening and managing sustainability in all F&B areas counting 6 outlets. Recruit, manage and train all F&B employees. Developing menus and promotional adaptations. Maintaining effectively P&L controls. Municipality certified Food Safety Incharge, ensuring all HACCP regulations are always maintained. Conduct annual & mid-year appraisals & KPI’s. Regularly assisting all other departments when needed as well as looking after the wellbeing of the hotel during MOD shifts. Sustaining great company reputation.

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  95 "Prof. Ivan Shishmanov", Foundation School Of Sofia University "St. Kliment Ohridski"

  Humanitarian Studies