Administering SaaS and PaaS, including Office 365 and G-suites.Overseeing website and ERP system updates, IT procurement, and system performance.Deploying IT systems and defining IT infrastructure strategies.Resolving network issues and managing SQL database administration and development.

Elevating academic standards and monitoring student progress.Enhancing teaching practices and managing faculty resources.Leading ICT application within the faculty and managing operational strategy.Maintaining Service Level Agreements (SLAs) and upholding IT governance.

Create and test applications for websitesCollaboratePresent design specsWork with graphics and other designersTroubleshoot website problemsMaintain and update websitesMonitor website trafficStay up-to-date on technology

Administered and maintained the company’s IT infrastructure, ensuring high availability and reliability of servers, workstations, and associated hardware/software.Managed user accounts, permissions, and access rights in accordance with company policies and compliance standards.Monitored system performance, executed system tuning, and made recommendations for improvements.Conducted regular system backups and disaster recovery operations, ensuring data integrity and availability.Implemented network security measures to protect data, software, and hardware.Coordinated with vendors to resolve technical issues and negotiated service contracts for software and hardware acquisition.Automated routine tasks using scripting languages such as PowerShell or Bash to increase system efficiency.Managed virtual environments using technologies like VMware or Hyper-V.Documented system administration procedures and IT infrastructure changes.Provided technical support and training to staff, increasing overall IT literacy within the company.

assess unit standardsConducted Formative and Summative assessmentsTrain learners on all end user learner ship unit standards as per MICT-SETA Learner ship requirement