Simaran Vhora Email & Phone Number

Winnipeg, Manitoba, Canada

• Ensure store security by making daily patrols of the facility, validating doors and showcases are secure and functioning properly.
• Lead loss prevention efforts by devising and executing proactive strategies such as regular audits, surveillance systems, and employee training programs to identify and mitigate potential risks of theft, fraud, or loss.
• Collaborate with various departments including operations, human resources, and finance to establish cohesive loss prevention protocols, share best practices, and ensure alignment with organizational goals. By.
• Make external arrests when necessary.
• Investigate instances of financial and physical shrink and communicate findings to Store Leadership and in cases of an internal case matter communication to the Market Loss Prevention Manager first.
• Support store evacuation procedures in case of fire or another emergency.

Winnipeg, Manitoba, Canada

• Demonstrated ability to transmit Teleperformance and client values in every interaction by building excellent reports and confidence with customers, thereby enhancing the customer experience.
• Proficient in handling and responding to customer inquiries effectively, including identifying their needs and taking strategic actions in a timely manner to ensure customer satisfaction.
• Reconcile transactions, including ATM deposits, night deposits, and cash drawer, ensuring accuracy and completeness on a daily basis.
• Strong active listening skills and the capacity to adjust support approaches to accommodate customers with varying levels of experience, ensuring a personalized and responsive service.
• Proficiency in troubleshooting mobile technology, equipment, and system problems while educating customers on support options and the steps being taken to resolve the issue, showcasing technical expertise.
• Proven track record of aiming to resolve issues on the first call by being proactive and demonstrating advanced product knowledge, leading to efficient issue resolution and enhanced customer satisfaction.

Winnipeg, Manitoba, Canada

*Employee Supervision and Development*- Assign and manage daily tasks and responsibilities to employees to ensure efficient workflow- Assist manager in optimizing work schedules and workflow*Onboarding and Training*- Conduct site orientation for new employees- Provide comprehensive training to new personnel to ensure they are equipped for their.

Windsor, Ontario, Canada

Windsor, Ontario, Canada

• Assist in supervising and training housekeeping staff, ensuring they adhere to cleaning standards, procedures, and safety protocols
• Monitor the quality and cleanliness of residence rooms, common areas, and facilities to ensure they meet the established standards and maintain a high level of guest satisfaction.
• Assist in managing and restocking housekeeping supplies, linens, and amenities to ensure smooth operations and prevent shortages.
• Help in creating work schedules, assigning tasks, and coordinating shifts for housekeeping staff to ensure adequate coverage and efficient cleaning operations.
• Respond to patient's requests, concerns, and complaints, and ensure a prompt and satisfactory resolution, maintaining a positive experience and promoting patient retention.

Windsor, Ontario, Canada