• Plan and prepare PPAP submissions on new / modified products to meet customer deadlines and customer specific requirements.• Coordinate customer quality events at the division and ensure professional long-term relationships are met and maintained.• Liaison between customers, division reps in the customer plants, division quality team members, engineering team members and production team members.• Evaluate quality issues facilitating and reporting results of 8D meetings. Timely closure of 8Ds as well.• Part of APQP and with cross-functional teams on the development of new and existing products to meet critical customer deadlines.• Responsible and assist in IATF 16949 implementation and compliance.• Coordinate, prepare and implement new / current program fixtures / gauges builds including cost, design, timing, and quality to meet customer and division standards. • Actively participate in the PFMEA’s development and Control Plan documentation & implementation.• Create and update Procedures, SWI and Visual Aids • Responsible for cut n etch department for destructive testing of finished parts.• Create / update fixture instructions.• Organize and follow-up with third party sorting at division and customer plants, if required • Handle continuous improvement projects in the plant.

• Coordinated with Production/Quality Supervisors/Directors, Methods Engineering, MRB Engineering, Supplier Compliance, Stress Engineering, NDT (Non-Destructive Testing), Machine shop personnel in resolving functional non-conformities.• Reported KPI (Key Performance Indicator) metrics on the total number of snags generated for every inspection standard like Daily Inspection, Zonal Inspection and Transport Canada Inspection• Created work instructions for QA Inspectors• Lead the root cause analysis on repeat quality issues on the aircraft.• Responsible for AS9100/ISO 9001 auditing and documentation.

• Handled internal as well as external audits in the plant according to TS 16949 • Lead the investigations regarding quality issues in final assembly line of the fuel injection pump • Handled customer complaints for Honda, Toyota, Volkswagen, Ford, Mahindra, Tata • Maintained shift rotation schedule in accordance with the needs of the business • Handled a team of 30 quality inspectors in 3 shifts (unionized)• Communicated departmental updates to Senior Leadership Team• Handled Zero ppm project in the plant• Part of PPAP projects for new releases of the product

• Handled in-process quality control for fabrication of aluminum extrusions and assembly of the curtain wall• Checked all incoming raw material (aluminum extrusion) according to QA specs• Handled containment actions for daily quality issues