1. Provided directions and assistance to visitors, employees, or residents as needed, enhancing overall customer service.2. Controlled entry and exit points, verifying identities, issuing passes, and ensuring only authorized personnel enter the premises.3. Quickly responded to medical emergencies, fires, or disturbances by following protocols and coordinating with emergency services, whenever necessary.4. Conducted patrols of premises, especially if there are concerns about security breaches or suspicious activities.

1. Provided excellent customer service to all in need by resolving complains, assisting those in need, and addressing inquiries.2. Collaborated with team members to resolve complex cases, ensuring a seamless customer experience.3. Managed 50+ calls daily, providing product Provided excellent customer service to all in need by resolving complains, assisting those in need, and addressing inquiries.