Simarjit Singh Email & Phone Number

Seattle, Wa, Us

Boca Raton, Florida, Us

• Led a sales team of 9 Solutions Advisors at ADT Security Services, consistently surpassing revenue targets by over 20% month-over-month. Achieved an exceptional 120% of the budget target, an achievement that has not been achieved in the past two years.• Successfully identified and penetrated new markets, resulting in a remarkable 30% increase in market share within the initial two months, showcasing adeptness in market dynamics and growth strategies.• Created clear articulation of performance metrics for pipeline and revenue KPIs, enhancing leadership understanding by 35%. Leveraged business-to-business marketing expertise in the digital advertising industry to optimize pipeline visibility.• Influenced sales strategy decisions through actionable insights, driving a 25% increase in strategic alignment. Utilized extensive experience in marketing and sales operations, financial analytics, and behavioral marketing data.• Defined a consistent rhythm of connection (RoC) to facilitate key performance reviews, boosting alignment and accountability by 40%. Worked closely with product, partnerships, and marketing teams to craft engaging product strategies and messaging tailored for the Ad Tech industry.• Implemented customer-centric sales strategies, resulting in a notable 15% increase in customer retention rates and a 20% improvement in customer satisfaction scores. Demonstrated proficiency in content development, including narratives, case studies, and campaigns, supported by Salesforce for comprehensive customer data analysis.

• Managed 50+ drivers, and logistics operations, coordinating with carriers and dispatchers to ensure timely freight delivery using transportation management software and CRM.• Streamlined logistics operations and increased efficiency by implementing process improvements and automation tools.• Utilized business intelligence tools to analyze logistics to data and drive decision-making, resulting in cost savings and increased customer satisfaction. • Collaborated with cross-functional teams and utilized project management software tools to manage projects, track progress, and communicate updates.

Cupertino, California, Us

• Directed a team of Apple Geniuses in consistently delivering exceptional customer service, resulting in a 98% customer satisfaction rate, showcasing a customer-centric approach essential for product ownership.• Pioneered the introduction of innovative Apple service programs and enhancements at the Genius Bar, resulting in a 15% increase in customer engagement and a 20% boost in customer retention, demonstrating a knack for product improvement and innovation.• Utilized Apple's internal systems and customer data to identify and implement targeted improvements in service processes, leading to a 30% reduction in service time and a 25% increase in issue resolution efficiency, exemplifying a commitment to data-driven decision-making, a crucial aspect of effective product ownership.

Cupertino, California, Us

• Maintain an in-depth understanding of systematic troubleshooting for Mac OS X and iOS.• Provide in-store troubleshooting and critical thinkings with internal store issues-Provide business.• Worked with cellular carriers to implement wireless support-Partnered with Engineering and Failure• Coordinate with teams to report trending failures/bugs.

Cupertino, California, Us

• Strong interest in technology, particularly Apple products, and agility at learning new products and features.• Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction.• Strong communication skills that let you converse as freely and comfortably with small groups as with individual customers.

Cupertino, California, Us

• Generate new leads and build relationships, connecting over the phone or through in-store workshops and events.• Drive a 15% increase in quarterly revenue by leading a team of sales professionals and identifying key market opportunities• Collaborated with cross-function team to provide customized solutions and services to meet the unique needs of the businesses, resulting in a 15% increase in customer satisfaction• Promoting internal software and MDM and helping customers adapt to technology and demonstrating features

• Collaborated with the accounting firm's leadership to develop a comprehensive expansion strategy. Utilized issue trees and logic trees to identify key factors influencing hiring needs, including market demand, service offerings, and growth projections.• Spearheaded the budgeting process for the expansion, ensuring the allocation of resources for new hires aligned with the firm's financial goals. Managed the budget to optimize efficiency and minimize unnecessary expenses, resulting in a 10% reduction in projected hiring costs.• Conducted market research and analysis to identify talent acquisition channels that would yield the highest-quality candidates within budget constraints. Implemented a data-driven approach to optimize recruitment efforts, resulting in a 20% increase in the quality of candidates while staying within the allocated budget.

Redmond, Wa , Us

• Prioritized stakeholders changing demands and collaborated with cross-functional teams to execute on the ambiguous ask; effectively dealt with change in scope triangle in a timely manner and ensured successful project closing. • Planned 5 new product development cycles from inception to implementation and recommended cost-effective strategies to increase efficiency.• Established global partnerships in Canada, Australia, and New Zealand and strategically build business relations which resulted in 32% of annual international growth in the year 2021 as compared to prior years. • Present weekly written project status to leadership and other stakeholders encompassing any changes in budget estimation, scheduling, and resource planning.

Irvine, California, Us

Bloomington, Minnesota, Us

Bachelor Of Management And Information System, Minor In Business Adminstration

Associate In Business Adminstration, Business Administration And Management, General

Education record