Founded Sitco Properties as a property management firm with the capability to nurture assets and ensure maximum profitability and long-term stewardship of the portfolio to ultimately be recognized as one of the premier operators in the industry. Connected insight with action to appropriate opportunities, priorities, and expectations which currently define the company's purpose, vision, and values. Has overseen market research and formulated acquisition strategies for specific geographic regions. Undertakes transition due diligence and analysis of specific properties including financial analysis. Ensures active, compliant, and affirmative leasing activities to ensure that properties are maximally occupied. Ensures a culture of rapid and transparent communications in Property Operations, Residents, and limited partners. Ensures the highest possible standard of building conditions, appearance and facilities management. Conducts weekly briefings with supervisory team to collect reports on the progress of work and collaborate with investors on key decisions. Excels in attracting, selecting, and aligning teams to achieve business objectives, commitment, and supported efforts. Seeks perspective and inputs from diverse sources to foster new growth for the organization, by utilizing different softwares for day to day maintenance, online applications, online work-orders. Remains in touch with the market through a variety of media including benchmarking studies, market research, and economic trends. Constant observations of marketing surveys to learn the ins and outs of each sub-markets. Identifies and seizes new business opportunities.

Director of Operations for 5000+ Multi Family apartment units throughout Southern California.Entrusted to facilitate systematic operations and lead multi-unit rental properties amounting in 5600+ units throughout highly competitive Southern California markets. Anticipated future changes and trends in order to position property owners to capitalize on opportunities. Applied knowledge of multi-disciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities. Exemplified exceptional and concise communication both orally and in writing with high level executives and property owners. Sought input and checks for understanding to ensure communication is correctly interpreted. Connected action with vision and clearly communicated expectations with staff, inspiring and motivating all to achieve their individual and collective goals. Set priorities and kept supervisors and managers focused on the most critical objectives. Regularly reached out to people across the organization to build broad network of contacts. Consulted with the appropriate resources when making decisions, and built consensus with key stakeholders. Analyzed important financial data and business indicators within the region to help guide decisions. Selected course of action with the highest probability of success, and anticipated time and resources needed to accomplish future objectives.

Managed the day-to-day operations of 1400+ units in low-rise residential buildings across more than 15 communities. Oversaw all leasing, rental, and collection activities. Maintained a high rate of occupancy with low delinquent rents; successfully marketed vacant space through leasing agents, advertising and other promotional avenues. Determined eligibility of tenants following company policies and procedures. Served notices of eviction; reviewed rent control/Section 8; liaison with attorneys. Ensured seamless landlord/tenant relations with quick problem resolution. Inspected appearance of facilities and grounds to determine needed maintenance or repair. Solicited bids and negotiated with contractors and trades for remodels, repairs and upkeep. Trained staff; evaluated performance; created action plan for underperforming sectors. Liaison with insurance carriers, fire and police departments and all service agencies; supervised adherence to health and safety codes, SCEP compliance. Approved contractor invoices; reviews utilities usage; sourced supplies and products. Conducted regular market analysis to ascertain appropriate and current rental rates. Maintained comprehensive tenant account and property records; prepared monthly revenue reports. Has computer proficiency in Yardi, Word, Excel, Google docs.