Simeon Chirunga Email & Phone Number

Gweru, Midlands Province, Zimbabwe

• Implemented strong security controls, decreasing incidents and unauthorized access by 60%
• Implemented security awareness programs, enhancing employee knowledge and adherence to best practices.
• Streamlined incident response, reducing resolution times by 30% and improving team coordination.

Zimbabwe

• Successfully implemented organizational strategies resulting in improved efficiency and streamlined workflows.
• Demonstrated proficiency in utilizing MS Word, Excel, PowerPoint, and Outlook to enhance productivity and accomplish tasks effectively.
• Efficiently managed information and records, ensuring accurate and accessible data for smooth operations.
• Coordinated meetings and travel arrangements flawlessly, ensuring seamless communication and timely scheduling.
• Fostered strong relationships with external parties, facilitating effective collaboration and achieving successful outcomes.
• Achieved financial tracking accuracy and effectively managed administrative processes, contributing to overall operational success.

Mozambique

• Pioneered growth-centric IT standards and practices, driving improvements in IT strategy and operations.
• Restructured teams and strengthened skill levels, boosting responsiveness and performance standards in capacity planning, virtualization, budgeting, and IT services security.
• Implemented new IT governance standards and prioritization, facilitating focus on high-priority projects and developing SOPs for efficient project portfolio management.
• Maintained exceptional uptime of 99.99% through effective capacity planning and virtualization in a global, 24/7 environment.
• Significantly reduced rework by 80% through the implementation of a formalized SDLC and process optimization, mitigating risk, improving resource allocation, and streamlining operations.
• Reduced support/call volume by 47% through the introduction of a self-service community, while improving support desk productivity by 18% with a web portal.

Mozambique

• Successfully built a disaster recovery site using VMware, ensuring business continuity and data protection.
• Demonstrated strong vendor and relationship management skills, fostering effective partnerships with external suppliers.
• Proficiently administered Windows 2008 and 2012 servers, as well as the VMware ESXi virtual server cluster.
• Managed various IT systems and applications such as Syspro, ONKEY, FlowCentric, SQL database, SharePoint, Visio, and Exchange 2010.
• Implemented efficient mine site server backups using Symantec Backup Exec 2010.
• Proficiently handled firewalls, antivirus software, Cisco switches, and Cisco routers.

Zimbabwe

• Ensured uninterrupted network operation through comprehensive network administration services, resulting in minimal downtime and improved productivity.
• Resolved user issues in a timely manner, achieving high user satisfaction and minimizing disruptions to workflow.
• Kept financial systems (Syspro) up-to-date with changing technologies, enabling accurate financial analysis and reporting.
• Effectively managed IT assets and implemented efficient equipment storage practices, resulting in improved asset tracking and reduced loss or misplacement of IT equipment.
• Successfully reconfigured the ledger and implemented the Bill of Material and work-in-progress module for the RioZim group, enhancing financial management processes and improving accuracy in cost analysis.
• Implemented a group disaster recovery plan and IT procedures, ensuring business continuity and minimizing the impact of potential incidents on operations.

Bsc (Hons), Computer Science, Upper Second

Education record