Providing Managed IT Services, Consulting, Systems Administration and Network Administration to start-ups and small / medium businesses. Services range from desktop support, systems administration, network support and infrastructure support. We can plan, design, configure, implement, and manage your organization's IT infrastructure.• Provide IT support and services for Start-ups and Small & Medium Businesses• Implement Hardware, Software, and Network solutions to improve efficiency• Setup, install, configure, and troubleshoot Desktop PCs, Macs, Windows Servers, Printers, and Networking Infrastructure• Apple MacOS Support• Cloud Services consultation, implementation, and support• Perform routine maintenance of Hardware, Software, and Network Infrastructure• Suggest and recommend I.T. purchases for customers• Provide 1st, 2nd, and 3rd level support for customers• Configure & maintain Active Directory, DNS, DHCP, TCP/IP, VPN, RDP, and Firewalls• Microsoft Office 365 Hosted Exchange and Google G-Suite implementation, management, and migration• Provide technical guidance, assess business’ technology needs, and provide optimal IT solutions for maximum productivity• Provide technical documentation for IT Infrastructure• Secure Desktop, Servers, & Networks through a combination of training, vendor best practices, and software• Backup and Disaster Recovery Solutions

IT Consultant for multiple small & midsize (5-300 users) companies in the Greater Boston, MA area.Responsible for all aspects (software and hardware) of organization's infrastructure, network, and systems. Design, implement, and maintain infrastructure and systems based on their needs and the expected growth of their organizations in the coming years.• Advised, designed, and performed IT related projects• Designed, planned, new networks, and upgraded existing infrastructures• Central point of contact to clients regarding any IT related issues• Responsible for every aspect of technology from, hardware, software, mobile devices, network topography, routers, switches, etc.• Extensive hands-on experience in multiple server environments with Windows Server 2012 - 2016 based technologies such as Active Directory, DNS, DHCP, Domain Controller, File/Print server, Terminal Services, Exchange server 2013 - 2016, and Office 365 Hosted Exchange• Part of a team that supports approximately 2000 Workstations and 150 Servers• Manage and support approximately 300 iMacs and MacBooks• Implement low cost Cloud based solutions for start-ups• Implement and Deploy Ruckus and Ubiquiti wireless network solutions• Implement and manage Virtual environments using VMWare• Install and configure Firewall and UTM solutions• Managed networks, inventory, licensing documentation; created requirements, functional specifications for LAN/WAN design• Created backup and disaster recovery plans based on customer needs and expectations• Work with outside auditors for legal and regulatory compliance • Performed audits regularly to maintain up to date inventory and system documentation.• Plan and test Disaster Recovery solutions

• Enforced Management’s policies, procedures, security guidelines, and goals for the IT Department• Maintained Servers, Desktops, Laptops, and Tablet PCs across 10 branch offices throughout the state• Managed approximately 125 user accounts within AD• Provided support for LAN/WLAN Network, Desktop, Laptop, Tablet PCs, and Applications • Supported Allscripts Homecare medical software for approximately 100 users• Implemented and maintained Terminal Services for medical applications with organization• Work with Vendors to resolve software issues• Managed Disaster Recovery for Windows Server and SQL Servers using Backup Exec 12.5 and native backups