Simer Paul Singh Email & Phone Number

Bengaluru, Ka, In

Bengaluru Area, India

Incubated open source( Fuse, WSO2, Mulesoft) integration portfolio and help grow API Microservices portfolio to 40m+, 600+ people strong.Leading Digital API SOA BPM portfolio of 50m+ for e-commerce & Hybrid cloud based integration projects for Retail customers, Payment & Digital banking project in BFSI area and Self - Service assurance for Telecom and Banking customers.

 People Management: Managing all aspects of People Management at the portfolio level - People Leadership, Talent planning, induction, ongoing enablement, employee communication, Performance Management, Career planning, Improving employee satisfaction(ESAT), Managing attrition. Delivery Excellence: Managing Demand fulfillment, Risk Management, Project Execution & governance, Continuous improvement, Innovation. Client Focus & Relationship Management: Understanding Client context, account planning, acting on Customer feedback (ELF, & CSAT), growing business by supporting pre-sales. Operational Excellence: Maintaining high Operational Efficiency scores for portfolio, maintaining smooth operations, budgeting process, conducting financial analysis and achieve better financial results, ensuring good utilization of all assets.

Bangalore

Managing portfolio of BPM and EAI projects in ROW region comprising of 300+ team members for Multiple customers involving Pega, Tibco, BizTalk, SAP-PI and IBM WPS technologies integrating multiple applications including CRM & Billing etcAs Practice Operation Manager and Centre Head - Bangalore (DC Anchor) in BPM-EAI practice of Enterprise Solutions, team of 2000 people, ensuring Business unit's financial and operational performance by applying a comprehensive understanding of the business and operational excellence (SixSigma) expertise to strategic business planning and execution. Ensure high performance of operations with rules, regulations and policies, implementation of corporate operational strategies, establishment of management targets and monitoring of achievement of results. Manage and track complete Order-To-Cash cycle from Financial Management perspective and control Revenue at Risk and other metrics. Financial planning and investments for practice as per the Revenue Productivity, Operating Margin and other goals.Earlier as Senior Manager built team of 150+ people from 20 people in Banking domain on Microsoft BizTalk and BPM

San Francisco Bay Area

As a senior member of Technical Staff, worked closely with the Advanced Technology Group, (ATG) and PSG of Informix Inc. to provide high tech solutions to several of its clients like Siebel, Documentum, Aurum/Baan, 3M, MCI, BellSouth, HealthVision, Montgomery securities.Managed projects for Agilent,Acta (Business Objects)

Mumbai Area, India

Worked for insurance product for 2 APAC customers. Lead Claims and agency modules.