With six years of experience as a Sr. Business Analyst at Tech Mahindra, I deliver IT business solutions for high-volume transaction processing systems in various development environments. I have successfully implemented projects using Agile Scrum, Waterfall, and RUP methodologies, creating fully detailed BRDs, FSDs, and RTMs, as well as producing diagrams like Use Case, Activity, and Dataflow Diagrams.I have a strong foundation in cross-functional communication, diligent work ethic, and business management, thanks to my dual master's degrees in Computer Engineering and Engineering/Industrial Management from California State University. I am passionate about integrating web and software based applications, and I have a robust skill set in budgeting and sales management, especially in the retail sector. My goal is to deliver innovative and impactful IT solutions that meet the needs and expectations of my clients and stakeholders.