Simerjit Gill, Masc., P. Eng Email & Phone Number

Regina

• Accountable for the support, testing and launch of Wireless Core Network systems and services.• Prime on design, support and system integration of MSS with other UMTS/LTE/IMS Core network systems such as STP, RNC, HLR/HSS, MME, SBC, IMS, SMSC, NetAct, Billing system, EIR, CS2K, PSTN etc• Work directly with telecom partners and network system vendors.• Undertook various Automation initiatives.• Participate in the launch of new wireless services and technology such as VoLTE, VoWIFI, NFV, 5G.• Develop MOP (Method of Procedure), Support documents, Call flow diagrams, standards and administrative procedure for Wireless Operations team• Experience with Python, Ansible, Bash, Java, Prometheus / Graphana, Splunk, IRIS/Geoprobe, Wireshark, Git, Openstack.

Regina

•Accountable for the support of management applications and access configuration that support computer-based operational systems for the surveillance, control, monitoring, administration and service delivery for SaskTel's network.•24/7 Tier-3 Support of various telecom OSS applications. Responsibilities include direct accountability for resolution of technical issues with vendors, internal technical resources and client groups•Researches and implements system upgrades and modifications to ensure existing systems and network configuration continue to meet SaskTel's needs for the required performance and capacity•As an SME lead, provides technical advice and/or assistance to other engineers and technical personnel.

Regina

•Design, analyze, code , enhance, debug, test and document in-house web applications (Technologies: PHP, HTML, CSS, JSExt, Apache, Unix) that aid in the day-to-day operations of Customer Support Centre and other departments•Design and develop database systems for the applications •24/7 Tier-3 Support for In-house web applications•Design and develop web services for external applications integration•Assisted in application integration either through web methods or directly•Server maintenance and configuration•Prepare technical documentation for the end users

Regina

•Provided Tier-1 technical support for SASKTEL TV and Internet troubles•Resolved customer complaints/issues by analyzing/testing/repairing/escalating using different data applications•Created trouble tickets to document all reported customer complaints/issues•Be accountable by providing a high level of customer service while resolving customer complaints/issues

Regina

• Developed Agent-based type-II Modeling and Simulation system for type 2 diabetes using Java (J2SE) and TEEMA • Performed program design, coding, testing, and documentation for the simulation system• Conducted interviews with Health Care professionals to collect software requirements• Conducted in-depth research on type-II Diabetes and health care simulation systems• Presented written and oral progress reports to the supervisor

Regina

•Created and Maintained web site for Faculty of Graduate Studies and Research (FGSR) and for other units as directed by the FGSR•Provided technical support for FGSR research and development initiatives and for the implementation of any new technologies within the faculty•Reviewed, evaluated and recommended solutions for hardware and software acquisitions

Master'S Degree, Software Systems Engineering

Thesis Titled: Agent-Based Simulation of Healthcare for Type II Diabetes

Master'S Degree, Information Technology

Research Project: Developed Information Security Management System for University of the East