Sim Fountain Email & Phone Number

Bedfordshire

Bedfordshire

Support business services the with use of latest technology and system changesTechnical support within IT, projects and procurement.Influence adoption of new ways of working

Bedfordshire

Lead workshops and meetings to understand, evaluate and document existing (‘as is’) business processes and systems. These can be simple processes to highly complex cross functional and directorate processes. Produce business requirements ('to be') and solution options. Identify the business impact of options, the probability of satisfying business needs, business benefits and cost savings, risks and issues.Technical lead on project implementations and upgrades. Systems support to business, IT, projects and procurement.

Lead developer for the Service Desk LANDesk application – implemented the Change, Configuration, Incident, and Knowledge Management ITIL workflows and interfaces. Application DBA responsible for database maintenance and application upgrades. Produced Crystal Reports and other system queries.Lead developer for the Council's online E-forms, including application upgrades, and E-payments integration with Capita. I also maintained other in-house developed applications. Maintained the CMDB and DML documentation, software licensing and relationships on impact analysis for change requests. Deputy for Change Manager and supporting Change Management within IT.

Project support on a number of major projects:-Harmonisation, Intranet & Website, and ICT Project Factory - all three migrating legacy councils to form one unitary council.Migrating and recoding content from two websites (Mid and South Beds District Council’s websites and intranets) into a new CMS – TridionProducing web statistic reports for Citizone, Mid and South Beds District Council’s websitesMonitoring and correcting accessibility on the Mid and South Beds District Council’s websites, of which we have achieved 2 websites to remain in the top 10 for the last 18 months (one website remained 1st place for 5 months in a row)Administrating web applications, i.e. Link Checker, Web Trends, Tridion, for Mid and South Beds District Council’s by creating, and setting up security on folders and users. Also assisting users with complex content, i.e. tables or images

Lead Administrator for Recruitment & Selection, duties included; Placing advertisements; shortlisting applications; selecting the appropriate selection methods; producing, administering and scoring candidate tests; interviewing; providing feedback and producing contract of appointments, including obtaining referencesSupported the delivery of Learning & Development, by; sourcing training providers and delegates, proof-reading and amending workbook content to meet training objectives, observing and reviewing programmes. Performance Management, Recruitment & Selection, Confidence and Assertiveness in the workplace, Facilitation skills, and many othersWebsite co-ordinator for HR job vacancies, structure charts, and documentation on the South Beds website and intranet.