Simi Adeniran Email & Phone Number

London, Gb

United Kingdom

• Overseeing daily operations, including fleet management, customer service and sales. • Leadership- managed a team of 5 employees, delegated duties to complete daily operations, provided feedback on staff strengths and weaknesses, educated staff on quality standards and regulations, responsible for the development and training of staff to the completion of business management scheme- assisted 2 members of staff in the completion of their graduate scheme • Communication- conducted daily meetings with head of departments to discusss profitability, KPI targets and areas of the business that require change and attention, including risk management, budget management, quality control and customer satisfaction.• Identified opportunities- developed and implemented processes to improve customer satisfaction and increase revenue.

London, England, United Kingdom

London, England, United Kingdom

• Communicated and maintained relationships with external agencies and clients that contribute to the growth and sustenance of the business via phone calls, emails and face to face meetings.• Ensured company accounts were up-to-date and filed at the end of every tax year. Maintained and organised company files, including confidential documents.• Prepared comprehensive business plans through research and the gathering of information to develop cost-effective operations. • Assisted with onboarding processes and ensured new starter documentation were comprehensive. Enforced policies and procedures to ensure staff are trained effectively and confident in their abilities.• Performed general administrative tasks Including scheduling appointments, training sessions, reports and emails.

Coventry, England, United Kingdom

Handling customer enquiries

London Area, United Kingdom

Bachelor'S Degree, Psychology, 2:1

A Level'S, Psychology

Also studied English Literature and Sociology