- Oversee IT operations and supervise systems and IT staff- Develop strategy as it relates to the organization's IT infrastructure (computer and information systems, security, communication systems)- Develop, manage, and track the IT department's annual budget- Consult senior-level stakeholders across the entire organization to identify business and technology needs and to optimize the use of information technology- Ensure smooth delivery and operation of IT services by monitoring systems performance- Create processes and standards for selection, implementation, and support of systems- Provide direction, guidance, and training to IT staff