• Create dashboard using Power BI • Generate standard and customised reports to summarise sales and business data.• Produce regular (weekly, monthly) and ad-hoc reports using Power BI and Excel.• Maintain accurate and up-to-date customer contact details using the Contact Management feature, improving marketing and customer engagement efforts as a data analyst.• Clean, categorise and store data in specific groups and sets.• Utilise the Bird Eye platform to manage online… Show more • Create dashboard using Power BI • Generate standard and customised reports to summarise sales and business data.• Produce regular (weekly, monthly) and ad-hoc reports using Power BI and Excel.• Maintain accurate and up-to-date customer contact details using the Contact Management feature, improving marketing and customer engagement efforts as a data analyst.• Clean, categorise and store data in specific groups and sets.• Utilise the Bird Eye platform to manage online reputation, customer experience, and customer interactions, analysing customer data to make data-driven decisions. Show less

• Mentor team members with correct procedures and resolve issues, jumping in quickly to address concerns.• Monitor, organise and manage store sales floor, stock areas and registers.• Eliminate resource waste through monitoring and improve controls.• Improve productivity after reviewing and modifying operations and workflows.• Manage daily workloads by organising schedules and delegating tasks.