Delivery Lead– (Project Manager)
Current• Involved in end-to-end project management & coordinating/assisting in SDLC projects with UK & Europe stakeholders• Exposure to Agile methodology and accountability for project & program management, resource management, finance management, root cause analysis, FRD&BRD business documentation• Working as Scrum Master, using clarity PPM & PMO management tools & working on various devices such as Jira, Confluence, TFS, Oracle, Salesforce, Clarity, One View, etc.• Assessing the overall scope, build, review the estimations & assumptions and determining the project plan, budget, schedule & staffing requirements for the program• Handling client's technical support requests from enterprise customers & managing various stakeholders• Leading teams of highly competent technical resources in on-site & offshore models and executing activities, including forecasting & reporting• Responsible for process improvement plans & implementing solutions/service delivery, and supervising progress at defined checkpoints• overseeing audit & raid management for all projects of BAT UK engagement team to maintain quality documents & score for all projects and involved in risk, issue, financial, quality, escalation & stakeholder management