Joe Sim Email & Phone Number

Hong Kong, Hong Kong Sar

Hong Kong

- Hands-on manager and technical lead for all IT-related projects.- Liaise with other local IT teams in Asia and UK, as well as external vendors on projects and technical issue.- Observe and follow all technology compliance and security guideline from Regional Technology (e.g. fixing vulnerabilities, monthly server patching etc.).- Led a messaging team of 5 to provide Tier 2 support for 19000+ users in Asia (10 locations).- Responsible for all installation, upgrade… Show more - Hands-on manager and technical lead for all IT-related projects.- Liaise with other local IT teams in Asia and UK, as well as external vendors on projects and technical issue.- Observe and follow all technology compliance and security guideline from Regional Technology (e.g. fixing vulnerabilities, monthly server patching etc.).- Led a messaging team of 5 to provide Tier 2 support for 19000+ users in Asia (10 locations).- Responsible for all installation, upgrade, administration, monitoring and support of enterprise-wide messaging and mobile infrastructure. Achieved in 99.9% services uptime.- Led enterprise-wide disaster recovery project and mobile architecture re- evaluation. Show less

Hong Kong

- Manage and support the GTI Groupware and Collaboration services in Asia Pacific region. Products includes E-mail messaging, Blackberry, Lotus Notes infrastructure and RightFax system , support over 100+ servers across Asia.Projects:• FileNet Imaging System RolloutImplement the FileNet Imaging system for the region as the central repository for the storage of employee personal files in electronic format.Lead a team of 6 operators from the vendor Kodak to finish the… Show more - Manage and support the GTI Groupware and Collaboration services in Asia Pacific region. Products includes E-mail messaging, Blackberry, Lotus Notes infrastructure and RightFax system , support over 100+ servers across Asia.Projects:• FileNet Imaging System RolloutImplement the FileNet Imaging system for the region as the central repository for the storage of employee personal files in electronic format.Lead a team of 6 operators from the vendor Kodak to finish the project for HKG ipersonal files conversion in 11 months.• Asia Pacific Blackberry RolloutRollout Blackberry service as a new support product in Asia Pacific. Lead a team of 2 that provide high-touch and cost-effective support to 1900 users in Asia Pacific (15 locations).• Design, develop, implement, rollout and support Lotus Notes systems Act as primary Business Analyst for share technology system, provide technical expertise and support to business such as Investment Banking, Human Resources, and Corporate Services businesses Show less

Hong Kong

- Implementation of Human Resources Management System. This system records the employee personal data, overtime, leave and various payroll information. With special interface to IBM ES9000 mainframe, the system can generate the credit transaction to the staff account for the payroll job. - Act as the primary developer for the company payroll system.- System development, consultation, presentations and training.- Developed the bank’s first Internet/Intranet website- Lotus… Show more - Implementation of Human Resources Management System. This system records the employee personal data, overtime, leave and various payroll information. With special interface to IBM ES9000 mainframe, the system can generate the credit transaction to the staff account for the payroll job. - Act as the primary developer for the company payroll system.- System development, consultation, presentations and training.- Developed the bank’s first Internet/Intranet website- Lotus Notes Application support and development- Design and supervise the PC installation, setup and support for all HKG branches Show less