Business Analyst
Current• Conducted training sessions for clients, promoting user proficiency in software applications.• Played a key role in test planning, strategizing, and prioritizing test activities to align with project timelines and deliverables.• Acted as a liaison between client stakeholders, developers, and project managers to track and successfully implement testing plans.Test Lead - SailPoint Identity Access Management Implementation • Maintained and executed test cases against the SailPoint Identity Access Management system.• Collaborated closely with developers to identify, reproduce, and manage defects throughout the software development life cycle.Test Author/Software Tester - Veeva Quality Management System Implementation• Authored clear and concise test documentation• Set up testing environment including data sheets, user creation, and system preparation.