Principal Customer Success Manager
Current
Oct 2024 - Present
AeroLeads people directory · profile
Alex Simmons Email & Phone Number
Principal Customer Success Manager at Amplitude
at
Amplitude
1 work email found
@deloittedigital.com
3 phones found area 772 and 800
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Principal Customer Success Manager at Amplitude
Location
New York, United States
Who is Alex Simmons? Overview
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Quick answer
Alex Simmons is listed as Principal Customer Success Manager at Amplitude at Amplitude, based in New York, United States. AeroLeads shows a work email signal at deloittedigital.com, phone signal with area code 772, 800, and a matched LinkedIn profile for Alex Simmons.
Alex Simmons previously worked as Principal Customer Success Manager at Amplitude and Senior Customer Success Manager III at Amplitude. Alex Simmons holds Master Of Business Administration - Mba, Business Administration And Management, General from Ie Business School.
Company email context
Email format at Amplitude
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{first_initial}{last}@deloittedigital.com
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Profile bio
About Alex Simmons
Alex Simmons is a Principal Customer Success Manager at Amplitude at Amplitude. He possess expertise in web analytics, analytics, e commerce, seo, email marketing and 24 more skills. Colleagues describe him as "For the better part of the last year, I had the pleasure of working with Alex in his role supporting his client assignment. During that time, I grew to respect and admire Alex for his transparent style of interaction, always focusing on delivering maximum value for his client. Alex has a very collaborative approach to producing positive progress in prioritizing his work efforts. He did his level best to keep my apprised of his client’s priorities and how we might work together to advance mutual objectives. Alex went above and beyond in helping my company deliver value to his client through establishing compelling cases for resource deployment. I know wherever Deloitte decides to reassign Alex for his next engagement, that client will be fortunate to have him support their business as he will certainly display commitment and enthusiasm for their critical digital business priorities." and "Alex is an extremely diligent, motivated, reliable, and personable group member. He brings great insight to the table and is a pleasure to work with."
Listed skills include Web Analytics, Analytics, E Commerce, Seo, and 25 others.
Current workplace
Alex Simmons's current company
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13 roles
Alex Simmons work experience
A career timeline built from the work history available for this profile.
Senior Customer Success Manager Iii
Current
Apr 2023 - Present
Senior Customer Success Manager
Mar 2021 - Apr 2023
Senior Consultant
• Led and managed a team of three product managers at a top Fortune 100 Global Retailer for the User Reviews (UGC) and Community product group in the e-commerce division of a global retailer. Built and executed the product roadmap and strategy, achieving a 700 BPS increase in review coverage.• Crafted go-to-market strategy for the Review Syndication program, adding hundreds of thousands of reviews through a comprehensive process for marketplace sellers for top Fortune 100 Global Retailer• Developed and executed digital and out-of-home marketing campaigns for a Fortune 500 consumer products company in Latin America and the Caribbean, driving user growth and trials of a new product. Derived KPI strategies and led campaign optimizations to increase user referrals and trial conversions.• Implemented a global hub of digital excellence, shaping the operating model between headquarters and markets for global Fortune 500 consumer goods company• Developed a data strategy and adoption plan for an internal data toolset for a leading global insurance and reinsurance company, collaborating with senior leadership.• Managed the internal pipeline of proposals, leads, and pitches for Deloitte's Marketing Technology Group, designing processes to streamline the sales pipeline.• Owned CMS vendor assessment and selection for a website redesign and digital marketing transformation project for a large asset manager, organizing vendor demos and coordinating stakeholders.• Established a social media listening program for a major club shopping retailer, analyzing social trends to understand customer sentiment and reporting findings with actionable insights.• Led a talent assessment of Marketing Technology and Commerce practitioners at Deloitte Consulting to identify skill gaps within the practice.• Created a Salesforce Marketing Cloud implementation proposal** for a large defense company to streamline their sales and marketing process.
Jun 2018 - Feb 2021
Mba Graduate
MBA graduate of IE Business School - ranked 8th in the 2017 Financial Times Global MBA Ranking
Jan 2017 - Dec 2017
Lead Site Optimization - Hotels.Com
• Delivered actionable insights into e-commerce product performance, tests, and strategic initiatives using data, analytics, and qualitative sources.• Created KPI dashboards and tools for mobile apps, landing pages, and marketing teams to enable faster business decisions.• Performed strategic analysis to set product and marketing roadmaps for the global organization.• Built the first automated version of key product funnels, providing real-time performance insights and identifying opportunities for tests and enhancements.• Developed processes to align product and marketing channel communication and operations.• Liaised with Product and Technology leads to identify, quantify, and triage site enhancements, bugs, and issues.• Managed customer feedback via OpinionLab across the global organization, embedding the voice of the customer into product, marketing, and POS roadmaps.• Analyzed structured and unstructured site data using Hadoop, Adobe Analytics, SQL, and Google Analytics.
Mar 2014 - Dec 2016
Senior Ecommerce Analyst - Hotels.Com
Jan 2012 - Mar 2014
Associate Analytics Manager
• Managed global web analytics platform across ten business groups at TripAdvisor• Owned and administered the Adobe Analytics tool, supporting 70 global end-users across four offices.• Ran the global A/B testing roadmap and provided pre- and post-launch analysis to determine project success and rollout plans.• Launched real-time reporting and alerting to proactively identify dips in site performance.• Designed and led in-person and virtual web analytics and A/B testing training programs for TripAdvisor’s global offices.• Developed onboarding training programs in web analytics with custom training for specific teams.• Created a pre-launch go-to-market analytics assessment for TripAdvisor’s APAC presence, including analytics and competitor research for the Singapore office.• Built KPI reports for business group leaders and handled daily web analytics data requests.• Implemented tracking and measurement plans for the launch of Facebook Instant Personalization on TripAdvisor.
Jul 2011 - Jan 2012
Marketing Analyst
Mar 2011 - Oct 2011
Web Analytics Associate
Nov 2009 - Mar 2011
Commercialization Analyst
Jul 2009 - Nov 2009
Intern
Jun 2008 - Aug 2008
Marketing Intern
May 2007 - Aug 2007
5 education records
Alex Simmons education
Master Of Business Administration - Mba, Business Administration And Management, General
Ie Business School
Ba, Political Science, Spanish
Haverford College
Tuck Business Bridge Program
The Tuck School Of Business At Dartmouth
History
Villanova University
Hs, High School Diploma
Lexington High School
FAQ
Frequently asked questions about Alex Simmons
Quick answers generated from the profile data available on this page.
What company does Alex Simmons work for?
Alex Simmons works for Amplitude.
What is Alex Simmons's role at Amplitude?
Alex Simmons is listed as Principal Customer Success Manager at Amplitude at Amplitude.
What is Alex Simmons's email address?
AeroLeads has found 1 work email signal at @deloittedigital.com for Alex Simmons at Amplitude.
What is Alex Simmons's phone number?
AeroLeads has found 3 phone signal(s) with area code 772, 800 for Alex Simmons at Amplitude.
Where is Alex Simmons based?
Alex Simmons is based in New York, United States while working with Amplitude.
What companies has Alex Simmons worked for?
Alex Simmons has worked for Amplitude, Deloitte Digital, Ie University, Expedia Group, and Tripadvisor.
How can I contact Alex Simmons?
You can use AeroLeads to view verified contact signals for Alex Simmons at Amplitude, including work email, phone, and LinkedIn data when available.
What schools did Alex Simmons attend?
Alex Simmons holds Master Of Business Administration - Mba, Business Administration And Management, General from Ie Business School.
What skills is Alex Simmons known for?
Alex Simmons is listed with skills including Web Analytics, Analytics, E Commerce, Seo, Email Marketing, Landing Page Optimization, Sem, and Marketing.
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