Tanker, bill of lading, customer service,

Flat bed, securing load, bill of lading,

Securing loads, maintaining driving logs, pre and post trip inspections. Following safety protocols, adherence to schedules for pick up and drop off.

Hired by nationwide maintenance supply company to sustain and grow Chicagoland’s maintenance market. Knowledge includes hoses, fittings, fasteners, abrasives, cutting tools, chemicals, paints, and safety. Customers included national and local accounts. Consistently met sales and new business quotas, resulting in several company wide sales recognition awards. Worked hand in hand with product specialist to find the “right” solution for a customer’s needs. Actively worked with maintenance managers and purchasing to facilitate timely delivery of essential products. Maintained stock inventory on site, as well as, aggressively went after untapped product lines through hands on demonstrations and industry knowledge.

Hired as outside representative in a brand-new market for a 100 year old, half billion dollar company looking to expand product penetration and customer base in the Chicagoland/Milwaukee area. Quickly excelled through the training period to become the top producer in the region. Consistently over exceeded sales quotas through independent research, mastery of company set objectives, presentation, and product knowledge. Researched and provided a knowledge base for marketing events that would create the widest reach and penetration for qualified customers. Served as a mentor for new trainees and employees, guiding them through the training and sales process. By analyzing trends and markets in the set territory the regional sales office quickly exceeded benchmarks set by the organization to become one of the top 5 sales offices in the country. Key Contributions:• Received Salesman of the Year award for Midway sales office• Worked hand in hand with the Marketing Department to research, locate, and direct visibility to key markets to optimize product penetration.• Top sales producer, consistently achieving and exceeding sales goals for region and company

Growing and maintaining key accounts in the welding and specialty gas field. Through innovative ideas, in-depth product knowledge, and outstanding customer service I exceed and anticipate customer wants and needs. Hired to maintain current and develop new customers in the manufacturing and welding industry. This includes selecting/pricing filler material, industrial/specialty gasses, welding machines, abrasives, robotics and providing full welding solutions. Intimate knowledge of the these types of businesses in Wood Dale, Itasca, Elk Grove Village, Melrose Park, Franklin Park, Hillside, Maywood, and Bellwood. Has inside knowledge of the market place and utilizes industry representatives to optimize value, price, and customer service. Has the ability to work with organizations, from the executive level to key persons in the facility, to understand needs, forecast needs/wants, and optimize customer service and market share.Key Contributions:• First person to have received Miller Masters Pro certificate in the company, completed Miller Robotic, Advanced Welding, and New Products course work, ESAB filler metals correspondent course, Pferd product training course, and Lincoln Electric New Products seminar.• Together with Product Development, and several key administrators, enhanced customer feedback process by asking the right questions to determine (1) if customers were maximizing product offerings and (2) opportunities for extra account penetration.

• Installing early childhood education technology in a classroom setting and training teachers on how to best utilize technology in the different areas of their classroom. This includes computer learning centers, All In One computers, tablets, interactive tables, and interactive white boards. The specialized training consists of operation of the technology, functionality of the software and technology in the classroom, and individualized one on one training catering to the specific needs of the teacher and children.• Performing a variety of IT maintenance, networking, and trouble shooting. This includes diagnosing problems with troubled PC’s, performing repairs, cleanings, network drops, networking, internet connectivity issues, virus/malware removal, and backup and restore of data.• Providing the gold standard of customer service to all customers, and received company wide Customer Satisfaction Award four times.

Maintaining inventory management, cash management, and health regulations. Creating new and exciting prepared foods, providing knowledge and service to clientele, and cutting meat from primal to consumer cuts. On boarding new personal maintaining B2B clients and direct to consumer customers with exceptional knowledge, pricing, and customer service.

•Contacting perspective customers in the network IT field by utilizing a customer database.•Explaining the features and benefits of the company’s products.•Developing relationships with perspective customers both in the private and government sector.•Meeting and exceeding company’s daily goals.•Organizing, planning, and implementing sales objectives

Responsible for creating new sales leads, promoting the companies product base through trade shows and marketing initiatives, as well as, managing products in an online store. Also took the lead in coordinating installation of products, managing inventory, and providing exceptional customer service through a variety of media applications. Helped the company become a top award winning distributor and ranked second in sales in a 5 state territory.

Team lead, providing in depth training to current employees and responsible for on boarding new staff members. Initiated and developed customer education and tasting seminars for coffee and tea products. Adhered to company quality control measures and actively promoted quality of product and customer service.

Maintaining inventory management, cash management, and health regulations. Creating new and exciting prepared foods, providing knowledge and service to clientele, and cutting meat from primal to consumer cuts. On boarding new personal maintaining B2B clients and direct to consumer customers with exceptional knowledge, pricing, and customer service.

• Implemented lesson plans given by teacher.• Encouraged and enriched students in classroom activities.• Developed student’s real world knowledge and skills through on-the-job training and practice sessions. Catering to each child's specific needs.