Simon A. Email & Phone Number

Cheltenham, Gb

United Kingdom

Working with competency persons schemes to maintain compliance with standards and industry regulations within the renewable energy sector.

Cheltenham

Red Panda Heating can provide national coverage and specialise in providing technical and managerial expertise and support to other businesses who are expanding into emerging technologies, or those that would like to take advantage of current incentives. Red Panda Heating provides a personal flexible service to ensure the recipient and all associated staff are adequately prepared for future aspirations. Amongst many other skills, Red Panda Heating can provide:-Technical Training - As sub-contract cover for existing employees or bespoke solutions if required. All gas and renewable accreditation courses covered. Customers include: Worcester Bosch, Ideal Heating and Kiwa Gastec @ CRE to name a few...Mystery shopper analysis for Training Assessment CentresBusiness ConsultancyRenewable Technology Designs, Project Management and Heat Loss calculationsAssistance with MCS processServicing / Maintenance SolutionsFor a comprehensive understanding of our services please view our website - www.redpandaheating.co.uk

Hereford, United Kingdom

Responsible for recruiting a new Heating Department and establishing all relevant processes and procedures to ensure the department and the business as a whole, were adequately prepared to capitalise on current gas related government initiatives and future aspirations. Reporting directly to the MD & CEO, amongst many other tasks, I was ultimately responsible for:- Achieving sales targetsMaintaining national solar PV installation capacityDeveloping a strategy to gain a market share in the renewable energy marketAll gas / electrical technical standardsQuality of work Health and safety of all personnel and customersDevelopment of departmental personnel RecruitmentCustomer complaints Job pricing Purchasing negotiation Renewable energy quotations and customer liaisonBusiness development Sales communication to raise quality / consistencyAccountability to energy businesses whom DGI worked for

Derby

Manage a team of regional technical trainers, administrators and sub- contract trainers to deliver revolutionary training to cater for any business or customer requirements on any Vaillant or Glow-worm appliance. This included accreditation courses as a vehicle to introduce new customers to the brand.The role required constant strategy development to ensure the Centres of Excellence were marketed to a consistent, exceptionally high standard, to maintain and increase customer footfall.I was accountable to the Director for, amongst other tasks:-Setting the targets / objectives and achieving themAll course content, presentation consistency and delivery, at every centreResearch and development into potential new courses, competition awareness and exploiting new product opportunitiesProject managing the construction of various new Centres of Excellence around the UK totalling 8Driving other departments to be motivated by training and to identify the added value to the businessAdding value to the business at every opportunity / adding profitable growthManaging and developing a team of well over 20 personnel geographically spread over the UK

Derby, United Kingdom

Developed new course content to ensure technically accuracy, relevant material and inspirational delivery. The role involved working closely with the Director, Quality and Skills Manager and Marketing team to ensure the business projected the correct image at all times and constantly evolved to maximise opportunities whilst remaining true to the values of each brand.I was responsible for all administration personnel and the constant improvement of our service delivery, which required analysing every aspect of the customer journey to identify how the business could continue to improve and make ground on the competition. A relentless attention to detail proved to be the winning formula.During my appointment I was responsible for a complete redesign of the IT solution and introduction of an efficient customer feedback solution. This proved to be critical in adapting to the demands of a constantly shifting market.

Birmingham, United Kingdom

Develop course content on the ecoTEC product range and ensure all other product training was maintained accurately to the high standards we set ourselves.Deliver training to groups of installers, specifiers, merchants, corporations, employees, industry experts and direct customers from all Centres of Excellence and many independent colleges around the UK on any product sold by Vaillant or Glow-worm in the UK. Often this involved creating a bespoke solution at short notice to adapt each course to satisfy the unique demands of the group whilst appealing to various different technical ability in the same audience. Maintaining industry knowledge, technical excellence, relevant experience and current regulations was crucial to the role along with striking rapport with a wide diverse client group quickly.

Developed the strategy for a small business to become a highly profitable Limited Company maximising opportunities in the gas / renewable markets. This involved gas, oil and many emerging renewable technologies.

Worcester, United Kingdom

Offered technical expertise on all products available from Worcester Bosch, at that time, installed in customer's properties on a warranty basis and contract / chargeable. This involved all the back catalogue of appliances.I was ultimately responsible for providing training to all existing UK service personnel on the new range of Greenstar appliances launched in 2005, following new legislation regarding 'A' rated appliances, from their training facility in Warndon, Worcester.In addition, I was responsible for training many new recruits on all other appliances available from Worcester Bosch at that time.Technical expertise and excellent aptitude and ability were all pre-requisites of the role.

Tewkesbury, Gloucestershire

Provide technical service back up on all gas products and offer emergency support to customers in the event of gas leaks etc...I was fast tracked onto a management program whilst employed as a Service Engineer and was involved in training new apprentices on a regular basis.

Hnc, Environmental Studies, Hnc

Gas Technology

Education record