Experienced Customer Service Representative, evolved to the role of Order Fulfillment Specialist.Worked international and multicultural with customers and colleagues from the USA, Europe and Asia.I am good at analyzing and defining situations. And then act where needed.My main tools for this are that I am a sharp listener, have a great instinct how to communicate and am solution driven.At Woodward I was successfully deployed to develop difficult and problematic customer accounts into smooth running relationships with happy customers and colleagues as a result.Fields of expertise: general accounting, order processing, reporting, planning, building relationships, data management, cross border transport, complaint handlingKeywords: service, creative solutions, business objects, SAP, Project and program management, business development, planning, customer interface, Incoterms, sales, exceptional support, customer service, sales goals, negotiation, self-confidence, product knowledge, client relationships