Simon Anderson Email & Phone Number

Surry Hills, New South Wales, Au

Barangaroo, Nsw, Au

Barangaroo, Nsw, Au

Barangaroo, Nsw, Au

Managing a team of highly skilled Engineers, Focusing on the following:- Infrastructure Platform and Framework Management- Application Packaging and Deployment (SCCM 2012)- Server and Workstation Patching Programs (SCCM 2012)- System Monitoring (SCOM, VEEAM, Solarwinds)- Application and Desktop Virtualisation (Citrix XenApp/XenDesktop 7.x, NetScalers)- Web Application (Platform Layer), including Windows Server (IIS), Apache, Tomcat etc.- SiteCore- Appian- Financial Reporting Platforms (TM1, Cognos BI)- Other Reporting Platforms (SSRS, Tableau)- Database Platforms (SQL, mySQL, Firebird)- Active Directory Technologies.- Leading Problem and Situation Management groups for high priority incidents and issues within my team's disciplines- L1 Approval for Several Infrastructures Management Teams as part of Lendlease's ICT Change Management Processes.- Vendor Relationship management, including:○ Microsoft○ Citrix○ Numerous Recruiting Companies- Working Closely with Peer Platform and Framework Services Manager in the US to ensure team's goals and focuses are aligned to meet BAU, Forward Workload Plans and Project Requirements.- Continue to act as an SME for the following technologies:○ AD§ Directory Services§ Federation Services§ Certificate Services (PKI)○ Azure Active Directory- Leading "Centre of Practice/Centre of Excellence" Calls with Global ICT Teams regarding Disciplines that my direct team works with, including:○ Active Directory○ Azure○ Citrix○ Monitoring- Mentoring Engineers in personal SME knowledge base.- Schedule and plan training (both external and internal to the company) to assist in improving direct report hard skills (Technical) and Soft Skills (e.g. Business Case Writing, Time Management Stress Management etc.)- Licensing Management and Renewals.○ Citrix- Recruiting of Contractors for backfills during FTE being seconded to Project Work.

Barangaroo, Nsw, Au

Managing a small team of highly skilled Engineers, Focusing on the following: - Infrastructure Framework Management - Application Packaging and Deployment (SCCM 2012) - Server and Workstation Patching Programs (SCCM 2012) - System Monitoring (SCOM) - Application and Desktop Virtualisation (Citrix XenApp/XenDesktop 7.x) - Active Directory Technologies. - Leading Problem and Situation Management groups for high priority incidents and issues within my team's disciplines - L1 Approval for Several Infrastructures Management Teams as part of Lendlease's ICT Change Management Processes. - Vendor Relationship management, including: ○ Microsoft ○ Citrix ○ Numerous Recruiting Companies - Working Closely with Peer Productivity and Embedment Manager in the US to ensure team's goals and focuses are aligned to meet BAU, Forward Workload Plans and Project Requirements. - Continue to act as an SME for the following technologies: ○ AD § Directory Services § Federation Services § Certificate Services (PKI) ○ Azure Active Directory - Leading "Centre of Practice/Centre of Excellence" Calls with Global ICT Teams regarding Disciplines that my direct team works with, including: ○ Active Directory ○ Azure ○ Citrix ○ Monitoring - Mentoring Engineers in personal SME knowledge base. - Schedule and plan training (both external and internal to the company) to assist in improving direct report hard skills (Technical) and Soft Skills (e.g. Business Case Writing, Time Management Stress Management etc.) - Licensing Management and Renewals. ○ Citrix - Recruiting of Contractors for backfills during FTE being seconded to Project Work.Acting as Regional Application Platforms Manager for periods of time when Direct Manager was either seconded into roles or on Leave. This also included continuing on in my current role and workload.

Barangaroo, Nsw, Au

- L3 Escalations for tickets and requests via Helpdesk ticketing systems.- Escalating High Priority and other issues with supported technologies with 3rd Parties and Vendors including: ○ Microsoft ○ Vmware ○ Symantec/Veritas- Operating under ITIL Framework for IT Service Management, Incident/Problem Management, Change Management etc.- Day to Day support for Lendlease systems, covering numerous technologies and Disciplines including: ○ Windows Server Operating Systems § 2003, 2008, 2008 R2, 2012, 2012 R2 ○ Microsoft Technologies including: § Active Directory § DNS § WINS § DHCP § RADIUS § Print Services § Microsoft Failover Clustering Services ○ Virtualisation Technologies § Vmware ESX, ESXI (4.1 - 5.5) § Microsoft Hyper-V (2008 R2, 2012 R2). ○ System Center Operations Manager 2010 ○ Backup and Recovery (Symantec/Veritas NetBackup, CommVault)- DR Lead for Windows and AD technologies during regularly held DR tests. - Server, Storage, and Backups across the APAC Region for Lendlease.- APAC Region SME for: ○ AD § Domain Services § Federation Services § Certificate Services- Leading Calls with global counterparts on AD and Windows Server technologies to ensure all ideas and philosophies are shared and discussed at a global level.- Common Project work including: ○ Setup, Migration and Decommission of ICT for Job Sites. ○ Integration of non MS with Lendlease AD. Systems include: § Oracle apps and services including: □ Oracle eBusiness Suite □ Oracle Business Intelligence (OBIEE) □ Oracle Enterprise Content Manager □ Oracle Access Manager (OAM). § Numerous SaaS Applications via ADFS § Creation of Certificates and Chains via Internal PKI infrastructure. ○ Attending project meetings to provide SME knowledge to assist with successful completion of project requirements.- Working with Global Peers on high priority incidents within our environment, operating in a "Follow the Sun" method until problems are resolved.

North Sydney, New South Wales, Au

• Day to Day management of Service Desk escalations to the Systems/Infrastructure Team.• Meet with other Group IT Teams (Project Teams, Developers etc) to assist in identifying the best solutions with regard to Microsoft Server infrastructure to use to best meet their needs for upcoming projects, Infrastructure refreshes, server patch management etc.• Administration of Group Exchange 2007 environment• Day to Day Implementation, Administration and Troubleshooting of the Group Microsoft Windows Server Fleet (Windows Server 2000, 2003, 2003 R2, 2008, 2008 R2) including technologies such as Active Directory, DNS, DHCP, FTP, IIS, Remote Desktop, WSUS• Management of Microsoft System Center 2007 Technologies including:o Operations Manager 2007 R2o Configuration Manager 2007 R3• Deployment of Infrastructure, both Physical (Dell PowerEdge R Range Servers, HP Proliant G3 – G6 Series) and Virtual (vmware ESX 3.5, ESXi 4.0, 4.1, 5.0) in order to meet business and project needs.• Day to day management of Group Backups, using CommVault Simpana, and more recently, Symantec NetBackup software, with a mix of hardware technologies such as Tape Libraries (, VTL’s, Backup to Disk (DataDomain DD860 and DD990 Range)• Day to Day management of Storage Infrastructure including:o NetApp FAS Storage (2020, 3050 and 3140 controllers)o EMC Isilon (SL and NL Ranges)o EMC DataDomain • Management of Citrix XenApp 5 environment, including Managaement of Citrix XenApp Servers, Deployment of Applications through Citrix XenApp.• Provide 24x7 On-Call Support to the business on a rostered basis.• Administration of BlueCoat ProxySG Devices to manage company internet usage.• Implementation and Administration of Sophos Enterprise Anti-Virus Solution.

Chatswood, Nsw, Au

- Managing and coordinating of IT support staff, including training, workload management, task allocation and professional development.- Provide Daily Helpdesk Support to LAN Users, including setup and resetting of network passwords, monitoring of Web/E-mail Filter Tools and general troubleshooting of network/internet/desktop disruptions etc.- Coordination of services provided by external IT service providers (including Network Maintenance Requests).- Monitor internet usage, Server storage capacity, breaches of network security and coordinate action to address virus alerts etc.- Maintenance and security of the group’s IT server rooms located in ALSCO’s Head Office and Australian/New Zealand wide branches, including coordination of services outsourced to external service providers.- Completion of daily routine system maintenance and data back-up tasks, including transfer of data to offsite disaster recovery and tape storage locations.- Maintenance of IT Server environment documentation, including related procedure manuals (e.g. for change controls, User Acceptance Testing, Network environment Documents, Network Diagrams etc).- Coordination of Software Upgrades, User Acceptance Testing and Implementation – provide assistance on an ad-hoc basis.- Configuration and implementation of Internet Routers, Firewalls, including ongoing support and maintenance.- IT Purchasing for Desktop, Laptop and server infrastructure for the ALSCO Group.- Configuration and Installation of KRONOS WorkForce Central Time Clocks, as well as day to day administration of the Groups KRONOS server (SQL Database).- Management of ALSCO Group vmWare ESX Infrastructure (ESX vSphere 4.0)- Basic security administration of Microsoft Office Sharepoint Server 2007.- Implementation and Administration of Enterprise Messaging Systems (Lotus Domino/Notes v5 - v6.5.1 and Microsoft Exchange 2007).

North Sydney, Nsw, Au

- Managing and coordinating of IT support staff, including training, workload management, task allocation and professional development.- Provide Daily Helpdesk Support to LAN Users, including setup and resetting of network passwords, monitoring of Web/E-mail Filter Tools and general troubleshooting of network/internet/desktop disruptions etc.- Coordination of services provided by external IT service providers (including Network Maintenance Requests).- Monitor internet usage, Server storage capacity, breaches of network security and coordinate action to address virus alerts etc.- Maintenance and security of the group’s IT server room located in Pepper’s Head Office, including coordination of services outsourced to external service providers.- Completion of daily routine system maintenance and data back-up tasks, including transfer of data to offsite disaster recovery and tape storage locations.- Maintenance of IT Server environment documentation, including related procedure manuals (e.g. for change controls, User Acceptance Testing, Network environment Documents, Network Diagrams etc).- Telephone/Voicemail System Administration – Coordination of general office telecommunications support services (including remote modem/broadband access for in-the-field Sales staff) and setup of voicemail system user accounts; liaison with PABX/voicemail system support provider as required.- Coordination of Software Upgrades, User Acceptance Testing and Implementation – provide assistance on an ad-hoc basis.- Configuration and implementation of Internet Routers, Firewalls, including ongoing support and maintenance.- Day to Day Administration of Microsoft Exchange Environment (2000/2003).

• Provide Daily Helpdesk Support to LAN Users, including setup and resetting of network passwords, monitoring of Web/E-mail Filter Tools and general troubleshooting of network/internet/desktop disruptions for Link Innovations customers etc. Systems maintained include Microsoft Windows 2000 Server, Windows 2003 R2 Server, Microsoft Exchange Server 2000/2003, and Microsoft SQL Server 2000/2005.• Monitor internet usage, breaches of network security and coordinate action to address virus alerts etc.• Completion of daily routine system maintenance and data back-up tasks, including transfer of data to offsite disaster recovery and tape storage locations.• Completion of computer system audits for potential customers in order to ascertain system requirements and improvements.• Coordination of Software Upgrades, User Acceptance Testing and Implementation – provide assistance on an ad-hoc basis.• Configuration, testing and Implementation of Internet Modems, Routers, Firewalls, Wireless Access Points etc, including ongoing support of and maintenance of these systems.• Configuration, testing and implementation of Server Infrastructure for Link Innovations customers. Implementations included Microsoft Windows Terminal Servers, Microsoft Exchange Servers, Active Directory Domain Controllers etc. Ongoing maintenance and support was provided for implemented systems.

Certificate 4, Network Management

Education record

Education record