Provider of business advisory, consulting and project management services including:- Strategy development- Identification of business improvement opportunities- Program management- Change implementation- Regulatory compliance management- Continuous improvement projects- Policy review and stakeholder consultation- Business process design, enablement & implementationSummaries of some previous engagements have been provided below. Please contact me to… Show more Provider of business advisory, consulting and project management services including:- Strategy development- Identification of business improvement opportunities- Program management- Change implementation- Regulatory compliance management- Continuous improvement projects- Policy review and stakeholder consultation- Business process design, enablement & implementationSummaries of some previous engagements have been provided below. Please contact me to discuss any opportunities or specific requirements that you may have. Show less

Implemented a whole of business contract management framework. This included the development of a contract management policy, design of supporting processes and creation of an enabling Nintex/SharePoint workflow solution. The role included implementation and change management associated with the new contracting framework.Provided specialist support to a review operations organisation structures, and capability, to ensure the airline could realise the benefits from simplified fleet… Show more Implemented a whole of business contract management framework. This included the development of a contract management policy, design of supporting processes and creation of an enabling Nintex/SharePoint workflow solution. The role included implementation and change management associated with the new contracting framework.Provided specialist support to a review operations organisation structures, and capability, to ensure the airline could realise the benefits from simplified fleet structures and ensure industry best practice. Show less

Developed a business strategy to integrate a Group of Airlines and realise benefits from high level operational and support function integration.Supported the internal strategy team in the development an Information Memorandum that was used to exit a period of administration.Managed change initiatives to realise benefits during the Administration period and support the transition to the new airline owners. This included contract reviews and the shutdown of the LCC operation.

Developed and implemented a new operating model for safety functions within an airline engineering business unit that encompassed a design office, continuing airworthiness management, and maintenance operations. This included accountability mapping of regulatory roles and the management of the organisational change required to realise the benefits of the new operating model. Designed and Implemented a High Reliability Organisation (HRO) program to improve safety, quality and risk outcomes… Show more Developed and implemented a new operating model for safety functions within an airline engineering business unit that encompassed a design office, continuing airworthiness management, and maintenance operations. This included accountability mapping of regulatory roles and the management of the organisational change required to realise the benefits of the new operating model. Designed and Implemented a High Reliability Organisation (HRO) program to improve safety, quality and risk outcomes for the engineering organisation. Show less

Designed and implemented a program of work to transfer a fleet of 14 turboprop aircraft between two airlines. The project involved multiple streams of activity covering Network Operations, Flight Operations, Cabin Operations and Airworthiness functions. This required the induction of a new aircraft type capability onto an Airlines Air Operator's Certificate and the induction of all crew into the airlines training organisation. During the project the relationship with the Civil… Show more Designed and implemented a program of work to transfer a fleet of 14 turboprop aircraft between two airlines. The project involved multiple streams of activity covering Network Operations, Flight Operations, Cabin Operations and Airworthiness functions. This required the induction of a new aircraft type capability onto an Airlines Air Operator's Certificate and the induction of all crew into the airlines training organisation. During the project the relationship with the Civil Aviation Safety Authority (CASA) was managed along with the submissions required to obtain the necessary regulatory approvals to support the operation.The aircraft transfer project was completed on-time and within budget. Show less

Worked with industry specialists to develop a broad program of work to improve safety and regulatory compliance within a Regional Airline. The program of work covered Airworthiness, Flight Operations and Safety Systems functions requiring effectiveness of existing systems to be assessed, gaps identified and improvement plans to be developed.Managed the implementation of the overall program of work successfully meeting all required project deliverable dates and achieving the required… Show more Worked with industry specialists to develop a broad program of work to improve safety and regulatory compliance within a Regional Airline. The program of work covered Airworthiness, Flight Operations and Safety Systems functions requiring effectiveness of existing systems to be assessed, gaps identified and improvement plans to be developed.Managed the implementation of the overall program of work successfully meeting all required project deliverable dates and achieving the required improvements to business operations and an enhanced level of regulatory compliance. Show less

Established a program management office and project delivery capability within a regional airline undergoing a period of significant business change and restructuring. Developed a project delivery tool kit and project tracking processes based on Prince2 principles and rolled these out to all departments within the business.Worked with all Heads of Department to priorities projects and develop an overall program of work to support business improvements and growth initiatives.

Developed and implemented change strategies to support the implementation of Siebel Customer Relationship Management System (CRM) into a domain name registration and website hosting service provider. The change involved multiple sites and business units providing a fundamental change to business operations and customer support strategies.

Implementation of a program of work to align operational activities within Virgin Australia New Zealand with the Virgin Australia Group. Program required a complete operational review of the New Zealand business unit and a formal consultation process with impacted employees. Changes from the initiative resulted in the transfer of all Network Operations functions to a centralised Operations Control Center and the alignment of business support functions.

Implementation of the Air New Zealand - Virgin Australia Alliance and free sale codeshare.Establishment of Governance Structure to manage the revenue share agreement for the Alliance and the implementation of the system and process improvements required to enable operational delivery.The scope of the Alliance implementation included joint network optimisation with AirNZ on all Tasman service and the alignment of fare structures and pricing strategies. Additionally the in-flight… Show more Implementation of the Air New Zealand - Virgin Australia Alliance and free sale codeshare.Establishment of Governance Structure to manage the revenue share agreement for the Alliance and the implementation of the system and process improvements required to enable operational delivery.The scope of the Alliance implementation included joint network optimisation with AirNZ on all Tasman service and the alignment of fare structures and pricing strategies. Additionally the in-flight products were aligned along with priority guest entitlements and loyalty programs. Show less

Reporting to the COO, led a team of 50 safety professionals that provided operational oversight of the Virgin Australia Group (Virgin Australia, Virgin Tech, Pacific Blue and V Australia).Direct reporting line to the Virgin Australia Board providing monthly written reports and quarterly presentation on operations safety performance, aviation security and operations risk management activities.Responsible for the on-going development of the Group Safety Management System, Policies… Show more Reporting to the COO, led a team of 50 safety professionals that provided operational oversight of the Virgin Australia Group (Virgin Australia, Virgin Tech, Pacific Blue and V Australia).Direct reporting line to the Virgin Australia Board providing monthly written reports and quarterly presentation on operations safety performance, aviation security and operations risk management activities.Responsible for the on-going development of the Group Safety Management System, Policies and Standards covering Operations Safety, Aviations Security and Occupational Health and Safety.Responsible for Group Safety Services including, Safety Analysis, Investigations, Operational Audit and document management.Managed specialist advisory services to the group covering, Regulatory Affairs, Aviations Security, Occupational Health and Sustainability.Managed the strategic and day to day regulatory interface with CASA and Department of Transport.Responsible for Corporate Emergency Response Planning and incident response processes. Show less

Reporting to the COO, this role worked directly with Divisional General Managers to develop costed three years operational strategies for Ground Operations, Engineering, Guest Services, Aircraft Operations and Safety Systems.For each division key performance objectives were established, current state was assessed and opportunities for improvement identified.A program of work was established to realise the benefits from the strategies and monitor progress.

Provided business analysis services and industry expertise to assist in the development of improved engineering and maintenance control processes.Developed an improved high level process model for maintenance control functions and managed the subsequent development of detailed maintenance procedures and work instructions.Recommended business improvement initiatives and managed the implementation of revised processes and systems.

Management and IT consultant working on various assignments in Project Management leadership roles. In most assignment the roles operated independently providing specialist capability and knowledge to clients to assist in major business change initiatives.A summary of significant assignments has been provided below.

Provided Project Management Consulting Support for a $10m project to implement an enterprise-wide Asset Management System.Represented Stanwell Corporation on the Project Management Team and project Steering Committee.Managed project schedule and resource planning for the Stanwell project team. The project team comprised of approximately 30 employees and contractors.Managed the software vendor and the administration of the supply contract including the management and… Show more Provided Project Management Consulting Support for a $10m project to implement an enterprise-wide Asset Management System.Represented Stanwell Corporation on the Project Management Team and project Steering Committee.Managed project schedule and resource planning for the Stanwell project team. The project team comprised of approximately 30 employees and contractors.Managed the software vendor and the administration of the supply contract including the management and acceptance of project deliverables. Show less

Facilitate the development of Switching and Access Processes to support the operation of the High Voltage Sub Transmission Network. The primary objective of the project was to ensure the safety of operations personnel and compliance with Electricity and OH&S legislation.Led a team of operations staff to assess current state, define requirements, develop revised processes and assess change impacts.Developed revised procedures, work instructions and training material to reflect… Show more Facilitate the development of Switching and Access Processes to support the operation of the High Voltage Sub Transmission Network. The primary objective of the project was to ensure the safety of operations personnel and compliance with Electricity and OH&S legislation.Led a team of operations staff to assess current state, define requirements, develop revised processes and assess change impacts.Developed revised procedures, work instructions and training material to reflect the revised processes.Performed a current state assessment on regional variations in manning levels required to perform Switching and Access tasks. Reviewed impediment to the implementation of Single Person Switching crews and developed plans to define manning requirements for all tasks. Show less

Reviewed the Departments current delivery of Information Communication Technology (ICT).Benchmarked the Departments existing capabilities and delivery practices with Queensland Transport, Queensland Police, Department of Health, Suncorp Metway and Ergon Energy.Recommended a preferred model for ICT delivery that incorporated ITIL, appropriate governance, strategic leadership and supporting services.Developed a migration methodology to facilitate the transition to a… Show more Reviewed the Departments current delivery of Information Communication Technology (ICT).Benchmarked the Departments existing capabilities and delivery practices with Queensland Transport, Queensland Police, Department of Health, Suncorp Metway and Ergon Energy.Recommended a preferred model for ICT delivery that incorporated ITIL, appropriate governance, strategic leadership and supporting services.Developed a migration methodology to facilitate the transition to a desired technical architecture within the Department of Main Roads. Show less

Provided project office support to the Core Application Replacement project. This project involved the consolidation of mission critical business data from various legacy systems onto an Enterprise Asset Management application. Supported a variety of project streams to ensure key project milestones were achieved. Activities included, scheduling project activities, project budget reconciliation, data conversion, training coordination and the development of test cases for User… Show more Provided project office support to the Core Application Replacement project. This project involved the consolidation of mission critical business data from various legacy systems onto an Enterprise Asset Management application. Supported a variety of project streams to ensure key project milestones were achieved. Activities included, scheduling project activities, project budget reconciliation, data conversion, training coordination and the development of test cases for User Acceptance Testing.Facilitated the development of business scenarios for integration testing. These test cases covered end to end business process to ensure all system functionality and financial reporting supported business operational requirements. Show less

Manufacture of aircraft landing gear systems.Reported to the Vice President, Operations and was responsible for improving business processes and managing the Information Systems department. Led a cross-functional team of 15 to implement a fully integrated Enterprise Resource Planning (ERP) package that supported 150 users in all functional areas of the business. This initiative incorporated fundamental changes to business processes and the re-training of all system users.… Show more Manufacture of aircraft landing gear systems.Reported to the Vice President, Operations and was responsible for improving business processes and managing the Information Systems department. Led a cross-functional team of 15 to implement a fully integrated Enterprise Resource Planning (ERP) package that supported 150 users in all functional areas of the business. This initiative incorporated fundamental changes to business processes and the re-training of all system users. Negotiated system supply and maintenance contracts and managed all internal and external resources required to complete the project.Restructured the financial reporting systems and improved supply chain management systems to support business growth. Installed a bar-coded shop floor data collection and time and attendance system.Created an IT strategic development plan to focus IT initiatives and resources on company critical success factors.Performed major improvements to the IT&T infrastructure to support business growth and facility developments. These projects included the redesign and replacement of the company LAN and the implementation of a company wide structured cabling standard. Represented the Canada operations on an international telecommunications project team and managed the implementation of a global Virtual Private Network (VPN) in the Canadian operations. Show less

Responsible for Master Scheduling, Capacity Planning, Inventory Control, Configuration Control and Material Requirements Planning. Implementation of Lean manufacturing initiatives into a complex manufacturing environment to reduce lead times and enhance on time delivery performance.Implemented improved inventory management strategies and ordering policies that resulted in a 20% reduction in manufacturing inventory. Eliminated machining backlog through capacity planning… Show more Responsible for Master Scheduling, Capacity Planning, Inventory Control, Configuration Control and Material Requirements Planning. Implementation of Lean manufacturing initiatives into a complex manufacturing environment to reduce lead times and enhance on time delivery performance.Implemented improved inventory management strategies and ordering policies that resulted in a 20% reduction in manufacturing inventory. Eliminated machining backlog through capacity planning and make/buy strategies.Developed supplier management systems that improved schedule visibility. This resulted in an improvement in on time delivery performance to customers from 35% to 98%. Improved the business planning process and controls over the company master production schedule. Recovered a failed ERP system through the implementation of standard MRPII techniques, user training and revised procedures. Show less

Manufacture of Flight Control Systems.Conducted a review of the company business systems and prepared an IT strategic development plan for the senior management team. During this project deficiencies in the finance and costing systems were corrected and cost saving initiatives were pursued.

Aviation landing gear and component repair and overhaul facility.Managed the Information Systems department where the major achievement was the project management of the implementation of a fully integrated ERP system. The system supported all functional areas of the business and was successfully executed on time, within budget, achieving the planned efficiencies and reductions in business costs.

Manufacture of aircraft fuel systems.Provided integrated logistics support for military and civil fuel system customers.Implemented improved systems to support civil aerospace products and managed in service retrofit programs. Developed spares pricing strategies and prepared product support sections for new business proposals.

Manufacture of aircraft fuel systems.Responsible for maintaining the master production schedule, inventory management and capacity planning. Member of a Material Requirements Planning (MRP II) system implementation team.

Engineering Apprenticeship to meet the requirements for professional Engineer accreditation.