Simon Arena 🟢 Email & Phone Number

Australia

Team leader vehicle procurement and remarketing.

Sydney, New South Wales, Australia

Building and maintaining relationships with clients, providing dedicated Vehicle Lending support• Developing and demonstrating a deep understanding of the clients’ financial needs and objectives,ensuring the holistic needs of the customer are met and exceeded, to improve their financial wellbeing• Developing knowledge and drawing on extensive experience in products, processes, policies andlending risk appetite to proactively identify opportunities and discuss confidently with customers• Providing retail solutions to clients, generating new business and maximising cross sales while ensuring risk management practices are appropriately implemented• Engage and build effective working relationships with various internal stakeholders (eg Credit, Client Services, Marketing, Product & Technology) to deliver positive outcomes for customers, the team and business• Structuring complex applications with commercial exposure through extracting information fromcompany and available resources• Conducting research regarding different factors that influence business performances for continuous business improvement• Analysing the various finance packages of competitors in the industry to provide a better of delivery of our Customer Value Proposition• Coaching and educating clients on technology tools i.e. Docusign, Macquarie Bank app, ensuring their understanding and comfort with the tools available to them, making their banking experience simple and easy• Acting as Team Leader to run huddles and provide support and training to junior members of the team within the Direct Car Loans team• Close liaison with the Client Care team for complaint management / escalation• Present occasionally to internal or external groups to drive awareness, business activity andengagement

Sydney, Australia

Worked in Macquarie Vehicle Select assisting staff and clients source new vehicles through dealer network, and also with trade in valuations.

Sydney, Australia

Parrmatta Nsw

Retail Sales consultant for Trivett Volvo. Trivett Salesman of the Year 2009, Finalist Trivett Salesman of the Year 2011.

Hornsby Nsw

Factory trained Mercedes Benz technician, worked from Apprentice level to Senior Technician/ Assistant Foreman. RTA Roadworthy examiner, and Breakdown Roadside Assistance duties also performed. 1995 Mercedes Benz Apprentice of the Year, 1996 Runner Up Mercedes Benz Apprentice of the Year.

Automotive Mechanic

Education record