Work with local and National clients in the Australian market to grow sales and increase marketshare.Focus on Contractors and End users

My focus is on professional Irrigation dealers and professional irrigation contractors and my goal is to increase Rain Birds product share in the market. I spend time on site educating and troubleshooting to help build strong relationships with contractors and dealers alike. I work very closely with my dealers to build specific deals that are going to work for them and Rain Bird to build long term relationships.

As a Contractor and Agency account manager my role was to support the contractors and dealers in the Victorian Irrigation market. I would seek out contractors who install irrigation product and work to convert them over to the Rain Bird brand. I would also look to increase dealers that range our brand and of course grow sales with those that already do range Rain Bird. In this role I also supported commercial sites and local government where I would run product trials and educate on the Rain Bird brand.

• Managed existing accounts, working to establish strong relationships and increase sales.• Seeked new accounts with an aim to increase market share in new areas and markets.• Seeked new opportunities for the business.• Managed key consultants to promote Toro products.• Built strong internal relationships to ensure a healthy working team environment enabling the best support and service possible for customers.• Developed and Presented on key topics for end users and consultants on products including practical and PowerPoint presentations. • Stayed abreast of industry trends and opportunities and provide regular feedback to the business.• Organised field days including practical demonstrations for key products to display them so the customer gets a hands on experience of why our product best fits their needs.• Organised training events for dealers and end users run by Toro, with the goal of improving the package that Toro deliver to market providing more than just a product. I am passionate about providing my customers with a whole service and not just selling products.• Diligently planed out my time to not only visit and service customers but also ensure I have time to get back to people promptly to answer queries that they may have.• Provided assistance over the phone and onsite to ensure that I work together with my customers and build strong relationships on after market support. • Produced customer specific marketing and displays to suit their needs. This was key in building a full support structure to support strong customer connections to the Toro Brand.

My role at Landforming To Perfection involves the estimation, installation and management of projects involving the installation of pipelines, irrigation and drainage, working closely with our earthworks division to achieve a high quality result.

My role at Water Pro's involved account management of the existing customer base along with the development of the business taking opportunities to increase the client base when possible. The customer base included local councils, golf courses, landscapers, schools, local industry and homeowners. I use my skills in the use of AutoCAD and irrigation knowledge to provide professional designs. I managed all customer pricing to ensure we were competitive across our broad range of products. My role required me to manage stock holdings, working on the fine balance of having enough but not to much. I also managed sales staff, working together to achieve maximum satisfaction for our customer base.

• Awarded Toro’s Circle of Excellence for proficiency within my role as Customer Service Representative, along with my contribution to the company. • Proficiently produced winning quotes using Sales Logix.• Sales of IRRInet• Played an important role in the production of marketing material to support the company’s products in the local market. • Provided reliable and efficient product support to Clients• Developed my knowledge of the large product range to improve the level of service provided to customers.• Built important internal relationships.• Worked as a valuable member of a team to satisfy customer demands and achieve positive business results.• Produced weekly specials to improve product scope and dealers awareness.• Ensured delivery times were kept to a minimum.• Participated and assisted in dealership training.• Improved customer service by pushing for the implementation of emailed invoices.

• Supervised up to 3 staff members.• Residential irrigation System Design.• Irrigation advice to general public and trade customers.• Established trusting relationships with colleagues.• Established valuable relationships with trade customers.• Successfully fulfilled responsibilities and operations of running a business.