Simon Bartlett Email & Phone Number

Maidenhead, England, United Kingdom

• In this role, I head the quality of the onboarding process as the End User Services Onboarding lead for new brands. I collaborate with stakeholders at all levels to safeguard that those impacted, their services.
• Ensured that 2130 employees across 12 countries and 6 brands were successfully integrated into the company in 2022. We provide end-user services for 5 additional brands, affecting 12270 employees in 27 countries by the.
• Reduced technical debt and supported the mobile threat defence project, significantly improving corporate mobile phone security by leading the rollout of Android Enterprise.
• Boosted customer experience by implementing Jamf for macOS devices to align with Windows device management capabilities.

Maidenhead, Berkshire, United Kingdom

• In this role, I led (MMD) modern managed device implementation which supports the transition to zero-trust infrastructure, increases operational flexibility and reduces the attack surface for cyberattacks at Maersk..
• Developed MMD product in partnership with key stakeholders in cybersecurity, M&A, Developer community and end users.
• Enabled quick decision-making and reduced cross-tower handoffs and bureaucracy by mitigating global operational issues during the pandemic. Initiated cross-functional meetings with regional field leads, cybersecurity.

London, England, United Kingdom

• In this role, I directed desktop services for > 80,000 Maersk Group employees, including vendor management for outsourced support and ongoing desktop upgrades. Other achievements include:
• Contributed to business continuity during a serious cyberattack by working in partnership with the IT team to restore services and rebuild the global IT infrastructure and customer-facing applications from scratch.
• Reduced impact of device updates and software deployments on critical business services due to limited network capacity by introducing the 1E Nomad peer-to-peer sharing service.

London, United Kingdom

• In this role, I directed ownership of global core COTS software, FAX and Print services. Other achievements include:
• Achieved $2.1M cost avoidance through Software Asset Management controls for MS licenses and working with Worked with global management to reduce MS product usage to the minimum.
• Secured 1$.6M annual cost reduction by outsourcing Fax service and partnering with stakeholders to capture requirements.

OS HQ Southampton

OS HQ Southampton

OS HQ Southampton