Simon Baum Email & Phone Number

Helmsley

• Prepare and maintain a strategy for the effective development, installation and maintenance of information technology systems in support of the Authority’s disparate range of services and management systems.
• Plan and manage ICT budgets and IT resources. Ensuring proper management and development of the bidding and budgeting process for ICT funds. Adhere to Authority financial regulations including following the tender.
• Lead the Authority’s ICT related departmental working groups.
• Liaise with Directors in preparing, implementing and reviewing a strategy with the objective of matching service delivery and effective ICT benefits to enhance the efficient operation of each department within a.
• Develop procedures and supervise processes for the routine maintenance and basic operational support of the Authority’s ICT related systems and installations.
• Manage and supervise the ICT Team (currently 3 full time staff).

York, United Kingdom

* Responsible for the management/maintenance and improvements to the ProphetEnvironment within Aviva.* The UK Prophet Environment consist of approximately 330 servers covering a wide varietyof functions from Citrix, File, DFS, IIS, FTP and application servers. This has given me afantastic knowledge base across a number of technologies.* Technology includes.

York, United Kingdom

• Responsible for the support of 11 Active Directory Forests, which needed an in-depth understanding of Active Directory Infrastructure, replication, both AD replication and file replication, group policy, DNS and DHCP
• Involved the resolution of user incidents and the carrying out of changes to keep the services with in SLAs.
• Carried out proactive monitoring and reporting, this allowed me to implement changes to the environment to give an improved customer experience.
• Maintained Microsoft and Novell DNS and DHCP.
• Performed 24/7 standby as part of a rota.
• Commented on weekly SLA statistics, that feed into Management Reports.