Simon Brice Email and Phone Number

Design, implementation and management of IT systems ILS database management (S3000L, Mil-spec 1388-2B/ Def stan 0060/ EAGLE/ Eagle Publishing System)Technical authoring and QA of work packages (S1000D)Development of procedures for Aircraft Ground Equipment manual, maintenance manuals, inspection and repair manuals, standard practicesBusiness rules and BREX error troubleshooting (S1000D)ILS planning and management Creation of bespoke IDLO/IPC dataMaterial Management (S2000M)J0830 spares and provisioning analysis Publishing of Interactive Electronic Technical Manuals (Trilogy)RCM analysis in accordance with NavAir – 00-25-403 and entry into IRCMS Developing and running training courses across all disciplines of supportability

Design, implementation and management of IT systems ILS database management (S3000L, Mil-spec 1388-2B/ Def stan 0060/ EAGLE)Technical authoring and QA of work packages (S1000D)Development of procedures for Aircraft Ground Equipment manual, maintenance manuals, inspection and repair manuals, standard practicesBusiness rules and BREX error troubleshooting (S1000D)ILS planning and management Creation of bespoke IDLO/IPC dataMaterial Management (S2000M)J0830 spares and provisioning analysis Interpretation of engineering drawing and modelsPublishing of Interactive Electronic Technical Manuals (Trilogy)RCM analysis in accordance with NavAir – 00-25-403 and entry into IRCMS Developing and running training courses across all disciplines of supportability

Working on projects for local council merging 4 districts IT systemsExchange 2003 upgrade to Exchange 2010Datacenter consolidation and decommissioningPhysical to Virtual MigrationsRationalize multiple AV solutions and Software Role outs (5000+ PC's)Windows 7 role out compatibility testingOffice moves/Migrations, Site surveys and documentationAssisting Support team with day to day support callsTechnologies used, CISCO Switches/ routers/ Voip Phones, DNS, DHCP, Windows 2003/2008 sever, Exchange 2003/2010, 2008 AD GPO, AD Administration, Vsphere 4, Hyper V, Citrix Xen app, Dell, Windows XP/ 7, Scripting, Many bespoke applications,

Supporting the energy and commodity trading floor teams. Outside the box thinking was needed for this high pressure fast passed role. Quick rational thinking, immediate action, good prioritizing skills and a can do attitude allowed me to keep essential systems up and running.Migrating servers/ services from NT/2000 domain to XP/2003 infrastructureDay to day support and maintenanceTechnologies used, Bloomberg, .net, Caspol, ESX servers, Ad admin, Group policy, network support (DNS,DHCP, VMPS), Many bespoke applications, Backup/ Restores, Windows NT,2000, XP, 2003

Supporting migration from legacy AS400 system to new SAP solutionUser support and education, 2nd /3rd line supportProviding Extra support and technical expertise to the client during a large migration from existing legacy and AS400 Systems to a new Custom SAP implementation. Utilizing many of the skills listed below whilst also picking up additional knowledge of blackberry Enterprise server and blackberries, Thin clients, VPN over 3G, backup procedures, Hardware troubleshooting and diagnostics in TFT screens, laptops and printers. Lotus notes, Passport, Open VPN, Oversaw and managed large hardware and software rollouts and upgrades, Scripting. Identified the root cause of a number of long term outstanding issues. VOIP Phones

Working for British Energy At their secure Barnwood office in Gloucester and several Nuclear Power stations around UK, providing Technical support, Security Cleared by OCNS, Working to ITIL framework, Fault Calls, Service Requests, Changes and Project work.Technologies used Exchange 2003 user admin and troubleshooting, (2003 AD),Network Security Via VMPS and Port security, Cisco Switches, HP/Lenovo Hardware, locking down kiosk machines, Microfiche scanners, Cisco VPN, java, MacAfee, Remedy,

Desktop support Engineer based at Wiltshire Council