Simon Burman Email and Phone Number

To review and procure the retail offer in the larger high street Post Offices, and the online shop,to enable significant growth in profit and improve the customer offer.Develop and deliver attractive profitable retail offers for franchise owners as part of a Post Office business model.

Developing and Managing key relationships with Members of of Parliament, Local Authority Councillors and Senior Local Authority Officials.In addition, developing the infrastructure to the development of a world class national stakeholder team in the build up to the biggest modernisation programme in the history of the Post Office.

Lead the Local Government team selling propositions to Local Authorities, including researching, designing developing and piloting new propositions. Activities include recruiting, training and leading a team of 12, which include a business to business sales team, operations, marketing and consultants. The new services are marketed through a prioritised calling program, a number of local government workshops and conferences. Presented frequently to Directors and Council Leaders at Metropolitan and County councils. Developing ideas for new propositions and pitching these to Central Government (e.g. HMT, MOJ, DWP, HMRC)Major AchievementsDeveloped a new innovative proposition called Validate, to help reduce the £720m Housing Benefit overpayment each year. Delivered sales targets for Validate business cases, selling to a variety of Councils including the Welsh Assembly Government Excellently run pilots have proven the value of the proposition, saving up to £250,000 in each case. Presented at a Local Government Association public Conference, a Post Office all parliamentary group and several presentations to members of parliament. Lead a project team to develop new concepts for the Post Office strategic planBuilt relationships with key Local and Government stakeholders (HM Treasury, HMRC

Account managed National Savings and Investments, one of the largest contracts in Post Office Ltd. Grew income by 20%.Introduced a new Instant access account and removed the loss making but popular Ordinary Account.Managed relationships at Director Level. Wrote and negotiated two new contracts that took the relationship to a new commercial level.

Managed existing banking clients, growing income year on year.Visited many retail banks in order to promoted our counter transaction service. Successfully converted prospects into client partners.

Chosen by HBOS to join the Government's Universal Banking Project at Post Office.Wrote the acccount opening process for the Post Office Card Account.Wrote the strategy Paper for the Chief Executive on implementing pin pads in 18,000 Post Office Branches - as a result pin pads were rolled out.Part of the cheque outsource project which reduced costs significantly.

To grow sales in a range of Financial Services Products and the largest Mortgage and Savings Bank in the United Kingdom. Coaching and developing a management team capable of leading by example selling, training and developing a team of 30. Keeping the customer at the heart of sales processes, staff rota's and cultural mentality. Developing business relationships through a network of Solicitors and local companies.