Helping “Retailers” develop their business with the use of technology

• Manage the sales function of five across the HTEC product portfolio • Establishing strategic account plans for key clients based on their strategic direction, introducing sophisticated pipeline and sales forecasts and embedding a dynamic culture from within• Created and updated processes that ensure revenue, profit and customer satisfaction• Manage sales forecasting thus guaranteeing the correct hardware stock levels are maintained and minimising company financial risks• Complete RFI’s and RFP’s negotiating pricing and contractual terms with business partners through to the project completion• Planning effective marketing events, leading to successful networking with both retailers and other business partners

• Managed key national accounts, including MFG and Co-Op. Generated account strategies in line with the client’s directions and working in partnership driving mutually beneficial results • Sold hardware and software for Epos and payment solutions within my accounts and across the southern regional independent retailers, these are both outright purchase and “SaaS / HaaS” sales• Coordinated business development of epos and forecourt systems within the multi-site & independent sector across the UK• Championed the company vision and strategy to build, manage and maintain a substantial pipeline of qualified opportunities• Maintained and update CRM data

• Lead a trained a team of 8 Regional Development Managers, that became the highest performing team• Succeeded in ensuring maximum profitability for all parties through formulation and implementation of business plans evidenced in the growth of profitable retail sales and customer satisfaction • Outperformed peers in the independent retailer recruitment figures • Inspired new independent retailers with store development concepts and guided them through the process • Navigated the team and retailers during the transition of system and structure changes • Managed the regional cost and sales budgets• Project managed the team to create a new “Food to go” new concept

• Lead and supported a territory of independent retailer• Responsible for driving sales volumes and operational customer service related to PayPoint products.

My company looks after all aspects of property maintenance, which includes working with a number of local Letting Agents to organise repairs to properties.Covering the Hampshire area, we have recently completed projects including a reverberation of a house, fitting of a number of new bathrooms, redecoration of houses and various house repairs.

Having returned to the role after secondment to Budgens, my objectives were to stabilise the area and to build on the retailer confidence after the area had been covered by four RSM’s in two years, along with achieving the sales, development and net store number budgets. Achievement Include- Identified the root cause of issues for a large attrition risk and built a plan to retain the business.- Created business plans with retailers to move their stores forward. - Completed five store developments since May 2013- Recruited four new retailers to the Londis brand

• Transformed failing franchise businesses, into profitable ventures under company ownership • Lead a team of 350+ managers and staff within the south of England• Redesigned the sales and cost budgets for stores • Integrated a post office into the first purchased and developed “Company Owned” Budgens store for seven years• Headed the team in the development of a “Stake in the Ground” store involving a ¾ of a million-plus budget• Introduced a wage structure and a formal appraisal system for the management teams within the stores

Within this role I mentored another Retailer Sales Manager along with the sales partnership of around 50 independent retailers. The main function of this role involves building a strong relationship with Musgrave head office personnel and the retailers. The objective of this is to help the retailers develop their sales by advising them of better ways of working and ensuring they are updated of new ideas. Another important requirement of the role is to ensure that the independent retailers with my region purchase stock from Musgrave and to ensure that they comply with current legislation and adhere to the Musgrave ways of working. This role also requires that I seek new retailers to join the brand and encourage existing retailers to develop their store to gain extra sales and new customers.Achievement Include- Mentor of a Retailer Sales Manager- Exceeded my recruitment targets- Conducted Cluster Meeting - Guided Retailers to development store- Exceeded my sales targets each year

Responsible for all stores within the company with a turnover is in excess of -18millon. Reporting to the Managing Director and managing a team of 1 Area Sales Manager, 12 Managers, 24 Duty Managers and some 250 staff members. My role includes the management, recruitment, motivation and team training / development along with business development via increase of sales, reduction of waste and the improvement of profitability. My other duties include some of the Marketing and Buying for the stores.- Achievement Include- The increase of sales by 5%- The increase of profits by 10%- The development of Daily Control Book- The transition of the business to become a Fresh Food- retailer.- Introduction of appraisals for all management- Control of pricing within the stores

Reporting to the Superstore General Manager with responsibility for the control of the operation of six fresh food areas of the superstore, with sales in excess of £1/2 million per week. Managing six Section Managers and 150 staff.- Achievements Include- Increase of sales by 10%- The improvement of availability to 98.5% from 95.5%- The reduction of waste from 2% to 1% per week- The creation of a team environment

Reporting to the Operations Manager with responsibility for the control of all projects within Sainsbury-s Local. The writing and distribution of the policy and procedures manual. Control of the testing and implementing of a new I.T. system to ensure that a fully operationally focused system is available for store use. Along with assisting the Operations Manager in the operational controls of the stores.Achievements Include- The writing of the Sainsbury-s Local policy and procedures manual- The development of the new I.T. system- The design and implementation of training plans for the new system- The writing of the Sainsbury-s Local Health and Safety Manual- The ranging and pricing of the stores- The planning and implementation of the store layouts of all new stores