Simon Rood Email & Phone Number

TITLEAdministrative AssistantCOMPANY NAMEFinancial Inclusion, Retirement ServicesLOCATIONSouthampton, STHSTART DATE2016END DATE2023DESCRIPTIONAt Financial Inclusion, Retirement Services, my notable duties were sorting and distributing post on a daily basis, scanning various documents in a quick and efficient manner, and archiving paper and electronic documents in a systematic manner.I was involved in issuing and maintaining an accurate database of USB security keys using MS Excel. It is worth mentioning that I assisted post room by preparing outgoing mail and courier post on online systems for efficient delivery.My notable outcomes for this role includes:• Completed all tasks in a timely and accurate manner by demonstrating a strong work ethic and reliability.• Contributed actively in meetings by sharing insights and ideas and driving progress and collaboration within team.• Maintained a high level of efficiency in managing stationery stock levels, preventing over-ordering and reducing costs.• Streamlined document management processes, resulting in cost savings and compliance with data protection regulations.• Trained team members to cover for my duties during my absence, attaining smooth workflow and minimising disruptions.

Cosham

TITLEAdministrative AssistantCOMPANY NAMERetrieval Unit, Working Age BenefitsLOCATIONCoshamSTART DATE2007END DATE2016DESCRIPTIONIn this role, I retrieved customer records and information as needed, using efficient tracing methods.I was responsible to assist with day-to-day administrative tasks, such as answering phone calls, responding to emails, and sorting and distributing mail.It was me, who maintaining a safe and clean work environment by adhering to departmental guidelines and policies.My accomplishments within this role are following:• Achieved high levels of customer satisfaction by promptly and accurately responding to requests for information.• Organised storage process by boxing up and barcoding records, improving efficiency of record retrieval for future utilisation.• Streamlined customer claims process by maintaining an up-to-date database and accurate records, resulting in more efficient processing and fewer errors.