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Simon Caci Email & Phone Number
Application Specialist
at
KCB Bank Group
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✓ Verified August 2026
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Who is Simon Caci? Overview
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Quick answer
Simon Caci is listed as Application Specialist at KCB Bank Group, based in Nairobi County, Kenya. AeroLeads shows a matched LinkedIn profile for Simon Caci.
Simon Caci previously worked as IT Platforms Specialist at Ncba Group and Service Desk Administrator at Jubilee Insurance. Simon Caci holds Itil® 4 Foundation, Information Technology from Axelos Global Best Practice.
Company email context
Email format at KCB Bank Group
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KCB Bank Group
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Profile bio
About Simon Caci
Passionate IT Professional with 5+ years experience Managing ERP/Information Systems, The Service Desk, Networks Management, IT services, Assets & Infrastructure Management.
Listed skills include Publishing, Perl, Project Management, Data Warehousing, and 6 others.
Current workplace
Simon Caci's current company
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Kcb Bank Group
Website
AeroLeads page
5 roles
Simon Caci work experience
A career timeline built from the work history available for this profile.
It Platforms Specialist
Service Desk Administrator
- Excellent Service Delivery to end users by: Prompt response to user queries and assisting users to resolve daily IT challenges- Working closely with Application teams to resolve IT application issues. - Training users on best practices in IT Service Management: MS 365 One Drive -Co-authoring, Sharing, backup, SharePoint.- Asset and inventory Management.- Incident and Problem Management. Tracking common IT issues to identify problems and working with the IT team to provide walkarounds to known problems- Responsible for the setup, deployment of new computers.- IT vendor Management
Dec 2021 - Sep 2022
Infrastructure Engineer
- Tickets Life Cycle Management in IT Service Desk (Create, service, update and resolve)- Training users on best practices in MS 365 ( Teams, SharePoint and OneDrive).- Incident Management: Log incidents, escalate issues, create outage notifications, participate in incident bridges.- Change Management: Facilitate Change Management process for planned IT changes- Point of contact between the business and the AIG global Technology services.- Liaising with ISPs and other service providers to deliver standardized devices, services, systems or IT equipment at AIG Kenya Ltd.-Image and re-image laptops and remediate machines that do not operate properly.-Liaising with the AIG Global Service Desk and Developers by escalating problems-IT assets and inventory management-Adding and configuring new users to the various systems.-Troubleshooting and resolving arising issues with printers or Network hardware.
Apr 2020 - Nov 2021
System Administrator
- Added and removed users, workstations, and distribution groups within Active Directory. - Researched and evaluated technology solutions to present recommendations for improved system operations. - Maintained current and accurate inventory of all technology hardware, software and resources. - Requisitioned IT Assets for company - Administration of windows Server Active directory and maintained active directory domain controller - Maintained all workstations, printers, scanners, etc. - Provided employee training and support in computer systems/software - Conducted monthly server maintenance and applied updates and patches - Designed, maintained the 5 websites and intranet portals
Jan 2017 - Mar 2020
4 education records
Simon Caci education
Itil® 4 Foundation, Information Technology
Axelos Global Best Practice
Ccna-Routing And Switching, Network And System Administration/Administrator
Offensive Security Certified Professional, Computer And Information Systems Security/Information Assurance, Certification
Institute Of Information Security Proffessionals
Bachelor Of Science In Information Technology, Information Technology
Meru University Of Science And Technology
FAQ
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Quick answers generated from the profile data available on this page.
What company does Simon Caci work for?
Simon Caci works for KCB Bank Group.
What is Simon Caci's role at KCB Bank Group?
Simon Caci is listed as Application Specialist at KCB Bank Group.
Where is Simon Caci based?
Simon Caci is based in Nairobi County, Kenya while working with KCB Bank Group.
What companies has Simon Caci worked for?
Simon Caci has worked for Kcb Bank Group, Ncba Group, Jubilee Insurance, Aig, and Pleng Limited.
How can I contact Simon Caci?
You can use AeroLeads to view verified contact signals for Simon Caci at KCB Bank Group, including work email, phone, and LinkedIn data when available.
What schools did Simon Caci attend?
Simon Caci holds Itil® 4 Foundation, Information Technology from Axelos Global Best Practice.
What skills is Simon Caci known for?
Simon Caci is listed with skills including Publishing, Perl, Project Management, Data Warehousing, Databases, Networking, Data Modeling, and Web Design.
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